Chicago: 312-554-7550
St. Louis : 314-432-1661
Metro East IL : 618-346-8324
Central IL : 217-528-0500
A Big, Diverse City With a Working History.
Aurora is Illinois’ second-largest city, and its business community reflects that scale: a deep manufacturing base along the Fox River, a growing healthcare sector, and one of the more genuinely diverse small business communities in the state. Computerease has supported businesses through Aurora’s changes since 1984, from legacy manufacturing plants to the small, family-run companies filling out its neighborhoods.
Computerease provides managed IT support, cybersecurity, cloud, and phone systems for businesses in Aurora, Illinois. Founded in 1984 and led today by Ryan Haislar, CISSP, the company supports manufacturers, healthcare providers, and a diverse mix of small and family-owned businesses throughout the Fox Valley.
Aurora’s business identity runs deeper than most suburbs. It grew up as an industrial city along the Fox River, and that manufacturing base is still a real part of the local economy today, alongside a growing healthcare sector and a small business community that reflects the city’s genuine diversity. It’s not one dominant industry or one type of company, it’s a city with real working history that’s still adding to it.
Computerease built its approach to this market around that range: legacy manufacturers who need production networks that don’t go down, healthcare providers who need HIPAA done right, and small, independent businesses who need support that doesn’t require hiring an IT department to get.
A manufacturer that loses a production line to a network problem doesn’t have time to wait on a callback. Our ConstantCare Managed IT Services program is built to catch issues before they cost you a shift, whether you’re running a plant floor or a small storefront.
Keep your entire team productive and secure working from any location.
Utilize the power and functionality of Microsoft 365 for your business.
Tech experts are available 24/7/365 to help address any problems.
printer and label printer support without surprise supply bills.
practical guidance on where AI tools genuinely help a manufacturer, clinic, or small business.
Manufacturers and healthcare providers are consistent ransomware targets, manufacturers because a stopped line creates pressure to pay quickly, and healthcare because patient data is valuable and heavily regulated. Small businesses get targeted too, on the assumption they have weaker defenses than a larger company. Computerease builds security into every plan instead of selling it separately, using the Center for Internet Security (CIS) Critical Security Controls as the foundation.
Our CISSP-led team has direct experience helping manufacturers respond to supply-chain security questionnaires from larger partners, helping healthcare providers meet HIPAA requirements, and helping small businesses close the gaps attackers count on finding.
Aurora business owners, whether running a plant or a small shop, want a straight answer on AI, not a sales pitch. We help with AI Readiness Assessments, employee AI training, secure Microsoft Copilot deployment, and AI Acceptable Use Policies that give your team clear rules instead of guesswork.
A number of Aurora’s larger manufacturers and healthcare organizations already have an internal IT person managing day-to-day support. Our co-managed model reinforces that person instead of replacing them, taking on advanced cybersecurity, 24/7 monitoring, and larger projects like an ERP migration or facility expansion.
A number of Aurora’s manufacturing plants are also the local operation for a parent company headquartered elsewhere, sometimes elsewhere in the U.S., sometimes in Europe or beyond. Corporate IT may set company-wide standards and manage the major infrastructure, but a local plant still needs a partner on the ground for day-to-day support, onsite troubleshooting, new-hire equipment setup, and coordination with headquarters.
Computerease works alongside internal and international IT teams to provide that local layer of support while staying aligned with whatever standards headquarters has already set. Whether your headquarters is in London, Frankfurt, Toronto, or another U.S. city, our role is to be dependable local hands and eyes, working as an extension of the IT team you already have.
We manage Microsoft 365 environments on an ongoing basis, not just at setup, and handle migrations off an aging on-premise server to Microsoft Azure when it’s time to retire that hardware.
Our cloud-based phone systems work the same whether your team is in a front office, on a plant floor, or working remotely. Same number, same features, wherever they log in.
Our office is well positioned to reach Aurora and the surrounding Fox Valley communities, with both remote and onsite support available.
Service area spans the Fox Valley and reaches into Kane, Kendall, and DuPage counties.
Computerease | Outside IT Providers | |
Manufacturing floor experience | Real experience with production networks, not just office IT | Office-only experience applied to a plant setting |
Response time | 15 minutes or less for critical, system-down issues | A downed line waits behind a general support queue |
Security ownership | A CISSP builds and owns your strategy directly | Security often bolted on as an afterthought |
Agreement structure | One year to start, then month-to-month by choice | Multi-year terms with early exit penalties |
Company structure | Family-owned, second generation, since 1984 | Often a franchise or private-equity-backed rollup |
Fit for a diverse business mix | Plans that work for a legacy plant and a new small business alike | One-size-fits-all packages built around a single type of client |
I have been with Computerease for many years. They have a great team of I.T. techs, whether it is on the phone or coming to my office. They are fast and efficient.
We are a small business and have been a Computerease client for years. I highly recommend their services for large and small firms. Always extremely efficient with their response times and very knowledgeable on all things computers/systems!
I have to say, these guys and girls are the BEST! They are there for every question and issue, always with the perfect resolution. We reach out to them often just exploring options with our systems. Computerease always makes our lives easier! We love them!!
Deep knowledge of systems hardware, Microsoft OS and many software platforms. Very responsive when we have issues. Computerease never leaves us hanging. A true partner for a company like ours that does not have in-house IT support. I give them my highest recommendation.
Dan was incredibly kind, patient, and helpful — hands down the easiest laptop transition I’ve had in over 20 years! I was able to work all day while he handled everything, and he also got our conference room tech running smoothly. Everything feels easier and better than our old setup — the Computerease team is really good.
If you’re not ready to give us a call, download our IT Buyer’s Guide. This FREE resource is your essential manual to navigating the complex world of IT services, steering clear of the unnecessary and often expensive additions that some IT firms in Aurora might insist you “absolutely need.”
This guide is an invaluable tool for any Aurora business owner or administrator on the hunt for the most reliable IT support company. It’s designed to save you both time and money in your quest for the ideal IT partnership. Simply complete the form to receive your FREE guide instantly.
Computerease is conveniently situated to provide notch IT services to businesses quickly and effectively in Carol Stream. Our full range of IT Helpdesk Services ensures round-the-clock support, guaranteeing that your business remains operational in the face of unexpected challenges. Rely on Computerease as your Carol Stream IT support provider to create and implement an IT plan that prioritizes cybersecurity and hassle free technology. Reach out to us today to start a journey, towards seamless IT support designed specifically for your Carol Stream based business.
Computerease IT Support of Oak Brook
2021 Midwest Rd Suite 200
Oak Brook, IL 60523
Phone: (312) 554-7550
Hours: Monday through Friday, 8:30 AM to 5:00 PM, with support available 24/7/365.
If your current IT setup wasn’t built with a production floor in mind, or your team keeps running into the same problems, it’s worth a second look. Our free assessment includes:
Yes. We regularly work with ERP systems, plant-floor connectivity, and production environments, not just standard office networks.
We aim to respond to critical, system-down issues in 15 minutes or less. We understand that for a manufacturer, a network problem can mean a stopped line, not just a slow afternoon.
Yes. Alongside larger manufacturers and healthcare organizations, a meaningful share of our Aurora clients are small, family-owned businesses, and we size our plans accordingly.
Yes. Our CISSP-led team regularly helps manufacturers respond to vendor security questionnaires and close the gaps they reveal.
Clients start with a one-year initial agreement. After that, most continue month to month because the relationship holds up on its own.
A national call center often has no real experience with plant-floor systems and treats a small business account as an afterthought. We do both well, and we can get someone to your facility quickly.