-
Chicago: 312-554-7550
-
St. Louis : 314-432-1661
-
Metro East IL : 618-346-8324
-
Central IL : 217-528-0500
Managed IT Services in Missouri & Illinois
One flat monthly rate. Real people from our local team answer the phone. Proactive monitoring that catches problems before they cost you a workday. Computerease has supported businesses across Missouri and Illinois since 1984, and we are still family owned, second generation, with no outside investment.
Quick Answer
Computerease provides Managed IT Services for small and medium businesses across St. Louis, Missouri and Illinois, including Chicago, Springfield, and the Metro East. For one flat monthly rate, our local team monitors your network around the clock, staffs your help desk, and handles your backups and security. Founded in 1984 and led today by Ryan Haislar, CISSP, Computerease is still family owned and second generation.
What You Get With Computerease Managed IT Services
- Family Owned Since 1984: second generation, with no outside investment or private equity ownership.
- Real People Answer the Phone: your call is answered by a member of our local team—not an automated system or an outsourced call center.
- Local, On-Site Response: technicians dispatched from four regional offices when a fix needs hands on-site.
- One-Year Start, Then Month-to-Month: clients stay because the work holds up, not because a contract requires it.
- Nationally Recognized: named to the Inc 5000 and the CRN MSP 500 list of top managed service providers.
- Already Have IT Staff? we work alongside them as backup, not a replacement.
What’s Included in Managed IT Services
- Round-the-Clock Monitoring: of your network, servers, and devices, catching issues before they cost you a workday.
- Unlimited Help Desk Support: Calls are answered by our local team, with experienced technicians available to resolve issues quickly and without per-ticket surprise costs.Â
- Automated Patch Management: your operating systems and software stay current, closing known security gaps automatically.
- Data Backup and Protection: so a hardware failure or ransomware attempt does not mean lost work.
- Server, Router, Printer, and Desktop Support: for the equipment your team touches every day.
- Vendor and Procurement Management: a single point of contact for your hardware and software vendors, so you are not the one on hold.
Security is built around our Global Defender suite, with a next-generation Layer 7 firewall, content filtering, secure DNS, an always-on VPN, and 24x7x365 SOC monitoring on every device, in the office or on the road.
Managed IT Is the Foundation AI Tools Need
Microsoft Copilot and other AI tools are only as good as the technology underneath them. They need current, well-patched devices, a clean permission structure so the right people see the right data, and a network that can handle new demand without slowing everyone else down. Managed IT Services keeps that foundation in place every day, not just at setup, so bringing AI into your team does not also introduce a new source of problems.
If your business is exploring Copilot or another AI tool for the first time, our help desk is also the team your staff calls when a new tool does not behave the way they expected. That support does not disappear once the rollout is done
FREE IT Assessment, No Obligation!
Are you completely fed up with chronic computer problems and escalating IT costs? Do you worry that your backups and IT security are lacking? Do you have a sneaking suspicion that your current IT guy doesn’t have a handle on things? Our free, 57 point free IT Assessment will reveal and show you how to eliminate all your IT problems and never pay for unnecessary IT expenses again.
Complete this form to schedule your IT Assessment!
Not Sure Where to Start? Let’s Talk IT
Managed IT Is the Foundation AI Tools Need
Microsoft Copilot and other AI tools are only as good as the technology underneath them. They need current, well-patched devices, a clean permission structure so the right people see the right data, and a network that can handle new demand without slowing everyone else down. Managed IT Services keeps that foundation in place every day, not just at setup, so bringing AI into your team does not also introduce a new source of problems.
If your business is exploring Copilot or another AI tool for the first time, our help desk is also the team your staff calls when a new tool does not behave the way they expected. That support does not disappear once the rollout is done
Additional Technology Services
Our Process
- Free IT Assessment: a 57-point, no-obligation review of your network, security, and backups.
- Plan: we build a support plan around what your business actually needs, not a template.
- Onboard: we document your systems and set up monitoring without disrupting your workday.
- Monitor and Support: certified engineers watch your network 24/7 and respond when something needs attention.
- Review: regular check-ins so your support keeps pace as your business changes.
A Technology Plan That Grows With You
The IT support that fits a 12-person office is not the same support a 40-person office needs. As you add employees, open a new location, or bring on new software, your support needs change with you, and a plan that was right a year ago can quietly stop being enough.
We review your support plan on a regular basis rather than setting it once and leaving it alone, so decisions about staffing, budget, and new locations get made with current information instead of a plan built for the business you used to be.
Industries We Support
Healthcare
Accounting & Financial Services
Manufacturing
Engineering & Construction
Legal
Small & Medium Business
Areas We Serve
Computerease provides Managed IT Services throughout Missouri and Illinois from four regional offices, combining local support with 24/7 monitoring and proactive technology management. Whether your business is closest to St. Louis, Oak Brook, Collinsville, or Springfield, you’ll work with the same experienced team and receive the same responsive service.
Greater St. Louis, Missouri
Our St. Louis office at 10825 Watson Rd covers the metro and its suburbs, with on-site technicians for businesses that need hands-on support and remote monitoring that runs around the clock either way.
Chicago & the Western Suburbs, Illinois
Our Oak Brook office at 2021 Midwest Road covers Chicago and the DuPage County corridor, from downtown corporate offices to the suburban business districts along I-88 and I-355.
- Managed IT Services in Chicago, IL
- Managed IT Services in Oak Brook, IL
- Managed IT Services in Naperville, IL
- Managed IT Services in Rosemont, IL
- Managed IT Services in Elk Grove Village, IL
Southern & Central Illinois
Our Collinsville office at 223 West Main Street is company headquarters and covers the Metro East, with a Springfield office at 920 S Spring St serving the state capital and central Illinois.
- Managed IT Services in Edwardsville, IL
- Managed IT Services in Belleville, IL
- Managed IT Services in Springfield, IL
Service area spans both states, from the Metro East across Missouri and Illinois to the Chicago suburbs.
Computerease Managed IT Services vs. National MSPs
| Â | Computerease Managed IT Services | National MSP |
Who answers the phone | A real, local team member | Call center queue |
On-site support | Local techs dispatched from 4 regional offices | Varies by contractor network |
Agreement terms | One-year start, then month-to-month | Often multi-year lock-in |
Who owns the company | Family owned, second generation, no outside investors | Often private equity backed |
Monitoring | 24/7/365 across your network, servers, and devices | Varies by plan tier |
What Reliable IT Support Really Means
Reliable IT support is not really about tickets closed or how fast the phone gets answered, though both matter. It is about your team not losing a morning to a computer that will not connect, and about leadership not wondering whether the network can handle whatever comes next.
Our goal is not just to fix what breaks. It is to keep problems from reaching your team in the first place, so the workday stays a workday instead of an IT problem.
Get a Free IT Assessment
Our free, 57-point assessment includes:
- A full review of your current network and security posture.
- A scan for vulnerabilities, misconfigurations, and compliance gaps.
- A check on whether your backups would actually hold up in a real recovery.
- A clear, plain-language report with next steps.
Questions Businesses Ask Us
Founded in 1984 by Dennis (Ike) Haislar, Computerease is a Managed Services Provider serving Greater St. Louis and all of Illinois, now led by his son Ryan Haislar, CISSP.
An outsourced company that remotely manages a business’s IT infrastructure and end-user systems, usually for one flat monthly rate.
Keeping up with security threats, industry compliance, and the right hardware for your business takes real time. A Managed Services Provider handles that so you do not have to, with your infrastructure protected around the clock.
We offer co-managed services as a supplement to your existing staff, combining with your team’s skills rather than replacing them.
The best customer service still happens face-to-face. While most issues can be handled remotely, a local team can be on-site when a personal touch matters.
Yes. Every call is answered by a real person, not a voicemail queue.
Most technology problems can be handled remotely, often within minutes of your call. For issues that need a hands-on visit, local technicians respond quickly.
Clients start with a one-year initial agreement. After that, most continue month to month because the relationship holds up on its own.
Pricing is built around the size of your business and what you need supported. Start with a free IT Assessment and we will give you a straight answer on cost.
Key Takeaway
- Computerease has provided Managed IT Services in Missouri and Illinois since 1984, family owned across two generations.
- One flat monthly rate covers 24/7 monitoring, help desk support, backups, security, and hardware support.
- Clients start with a one-year agreement, then move to month-to-month.
- Real people answer the phone, and local technicians handle what remote support cannot.
- Serving businesses across Missouri and Illinois, including St. Louis, Chicago, Oak Brook, Springfield, Edwardsville, Belleville, Elk Grove Village, Naperville, Rosemont, and Clayton.