Chicago: 312-554-7550
St. Louis : 314-432-1661
Metro East IL : 618-346-8324
Central IL : 217-528-0500
Headquartered Here Since 1984. Not a Branch Office. Not a Franchise.
Computerease didn’t expand into the Metro East, we started here. Our headquarters has been in Collinsville since 1984, and Edwardsville businesses have been some of our longest relationships. When you call, you’re not reaching a satellite office answering questions about a market they don’t really know. You’re reaching the team this company was built around.
Get Your Free Edwardsville IT Assessment. Call (618) 346-8324
Computerease is a family-owned IT support and cybersecurity company headquartered at 223 W Main Street in Collinsville, Illinois, serving Edwardsville and the surrounding Metro East since 1984. Led today by Ryan Haislar, CISSP, the company supports healthcare practices, manufacturers, law firms, and growing small businesses throughout Madison County.
A lot of IT companies talk about being local. Here, it’s just true. Collinsville is our headquarters, not a regional outpost, and Edwardsville’s growth over the past two decades, from a college town anchored by SIUE into a genuine business corridor along Route 157, has happened right alongside ours.
That matters in practical terms. We’re not learning the local vendors, the common connectivity issues, or the businesses that make up this area from a spreadsheet. We already know them. And because this is our home base, decisions about how we run this business get made by people who live here, not a corporate office somewhere else.
Too many local businesses are still running on the old break-fix model: call the IT guy when something dies, wait, hope it’s a quick fix. Our ConstantCare Managed IT Services program replaces that with something proactive, so small problems get caught before they turn into a lost afternoon.
Keep your entire team productive and secure working from any location.
Utilize the power and functionality of Microsoft 365 for your business.
Tech experts are available 24/7/365 to help address any problems.
Printer fleet support without the surprise supply bills.
Practical, no-hype guidance on where AI tools genuinely fit.
Small and mid-sized businesses in the Metro East are frequent ransomware and phishing targets precisely because attackers assume smaller companies have weaker defenses than a downtown enterprise. Computerease builds security into every plan instead of treating it as an upsell, using the Center for Internet Security (CIS) Critical Security Controls as the foundation.
Business owners around here tend to be practical about new technology: interested, but not willing to bet the business on it. We support that instinct with AI Readiness Assessments, employee AI training, secure Microsoft Copilot rollouts, and AI Acceptable Use Policies that spell out what’s safe to use and what isn’t.
Some of the larger employers in this area, including manufacturers and logistics operations, already have someone handling IT internally. Our co-managed model backs that person up instead of replacing them, taking on the heavier technical work: advanced cybersecurity, 24/7 monitoring, and complex projects.
We manage Microsoft 365 environments on an ongoing basis, not just at initial setup, and handle migrations off an aging on-premise server to Microsoft Azure when the hardware is due for retirement.
Our cloud-based phone systems travel with your team, whether they’re at a desk in Edwardsville or working remotely. Same number, same features, no matter where they log in.
As our headquarters, this office supports businesses throughout Madison County and the surrounding Metro East, with both remote and onsite support available.
Service area spans Madison County and reaches into St. Clair County and the wider Metro East.
Computerease | Outside IT Providers | |
Distance from your door | Headquartered right here in Collinsville | Nearest office is often an hour or more away |
How fast help arrives | 15 minutes or less for critical issues | Support often waits behind a national queue |
Security accountability | A CISSP owns the strategy directly | Security is often handled by a third-party subcontractor |
Commitment structure | A one-year start, then month-to-month by choice | Multi-year lock-in is standard |
Roots in this market | Family-owned and based here since 1984 | Frequently a regional branch of an outside company |
Planning involvement | A vCIO who knows your business, not just your tickets | Strategy talk is often reserved for larger accounts |
Highly Responsive IT Support Saves Me Time And Money
When we had issues with our server overnight, the Computerease team was there first thing the next morning to make sure we were up and running for the day. If we have any problems, whether it is morning, overnight or in the middle of a busy workday, Computerease is there right away.
Whether in person or over the phone, they are always able to get our system back up and running. They will contact us about issues before we can contact them. They have excellent technicians like Matt and Paolo and many more. Give them a try - you will not be sorry!
I have to say, these guys and girls are the BEST! They are there for every question and issue, always with the perfect resolution. We reach out to them often just exploring options with our systems. Computerease always makes our lives easier! We love them!!
Deep knowledge of systems hardware, Microsoft OS and many software platforms. Very responsive when we have issues. Computerease never leaves us hanging. A true partner for a company like ours that does not have in-house IT support. I give them my highest recommendation.
Dan was incredibly kind, patient, and helpful — hands down the easiest laptop transition I’ve had in over 20 years! I was able to work all day while he handled everything, and he also got our conference room tech running smoothly. Everything feels easier and better than our old setup — the Computerease team is really good.
If you’re not ready to call just yet, check out our free IT Buyer’s Guide. This FREE report is your comprehensive guide to avoid hidden fees and bloated contracts that other IT support companies in Edwardsville claim that you “absolutely need.”
This report is for any Edwardsville business owner or administrator looking for the best IT company. It will save your time and money during your search for a new business IT support company. Fill out the form and you’ll get your FREE copy instantly.
For fast response times, Computerease is perfectly situated to provide businesses in Edwardsville world class IT Services. Our office is available to provide a wide range of services to local businesses. With our IT Helpdesk Services, your team has 24/7 IT Support, no matter when and where they work. If your business finds itself looking at a disaster, you want Edwardsville's most reliable IT Support Company. As Edwardsville’s IT experts, business owners have trusted us with all their IT support needs. We work alongside business owners to design and implement a comprehensive IT strategy, keeping cyber security protections at the forefront. Contact us today to start your journey towards headache free IT support.
If your current setup is unreliable, your team keeps running into the same problems, or you’re not sure your backups would actually work in a real emergency, it’s worth a second look. Our free assessment includes:
This is our headquarters. Computerease has been based in Collinsville since 1984, and it’s where Ryan Haislar and the leadership team work day to day.
For system-down, business-critical issues, we aim to respond in 15 minutes or less. Our help desk is staffed by real technicians, not an automated queue.
Yes. We support ERP systems, plant-floor connectivity, and disaster recovery planning for manufacturers throughout the Metro East, including the Granite City corridor.
Everything from a handful of employees to a few hundred. The plan scales, but the underlying tools and security standards don’t change.
Clients begin with a one-year initial agreement. After that, most continue month to month because the relationship holds up on its own.
Because we can actually get to your office. A national provider routes your ticket through a queue, then figures out who’s closest. We’re already here.