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Computerease

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IT Support in Aurora, IL for a City Built on Manufacturing and Reinvention

A Big, Diverse City With a Working History.

Aurora is Illinois’ second-largest city, and its business community reflects that scale: a deep manufacturing base along the Fox River, a growing healthcare sector, and one of the more genuinely diverse small business communities in the state. Computerease has supported businesses through Aurora’s changes since 1984, from legacy manufacturing plants to the small, family-run companies filling out its neighborhoods.

Computerease provides managed IT support, cybersecurity, cloud, and phone systems for businesses in Aurora, Illinois. Founded in 1984 and led today by Ryan Haislar, CISSP, the company supports manufacturers, healthcare providers, and a diverse mix of small and family-owned businesses throughout the Fox Valley.

A City Built on Manufacturing, Now Building on What’s Next

Aurora’s business identity runs deeper than most suburbs. It grew up as an industrial city along the Fox River, and that manufacturing base is still a real part of the local economy today, alongside a growing healthcare sector and a small business community that reflects the city’s genuine diversity. It’s not one dominant industry or one type of company; it’s a city with real working history that’s still adding to it.

Computerease built its approach to this market around that range: legacy manufacturers who need production networks that don’t go down, healthcare providers who need HIPAA done right, and small, independent businesses who need support that doesn’t require hiring an IT department to get.

Managed IT Services for Aurora Businesses
OUR AURORA STORY

Managed IT & Cybersecurity From a Family Business Serving Aurora

Ike Haislar started Computerease in 1984 to help businesses get more out of their technology without the runaround. Four decades later, that is still the job. Our Oak Brook team stays close to the companies we support in Aurora, from manufacturers along the Fox River to medical and professional offices downtown.

Today, Ryan Haislar, CISSP, leads the company as the second generation. He treats every client relationship as something the family name stands behind. For Aurora owners, that means a team that learns how your plant, practice, or office actually works, and plans ahead with you as you grow. For sites whose corporate IT sits elsewhere, it means a local partner who backs them up instead of taking over.

What usually happens is a business goes years with IT that only shows up when something breaks. Working with us looks different. The same people support your systems over time, so they remember how things are set up and why. Small problems get fixed before they turn into a bad week, and the repeat issues start to go away.

We also give straight answers. If an upgrade can wait a year, we’ll tell you. If something needs attention now, we’ll explain why in plain terms and what it will cost. You get the full picture, so you can make the right call for your business.

”
“We plan every client’s technology like we’ll still be working together ten years from now. Across the Fox Valley, a lot of them already have been.”
Ryan Haislar, CISSP, President/CEO
Same Team. Same Relationship. Year After Year.
Since 1984TRUSTED FOR 40+ YEARS

Why Aurora Businesses Stay With Computerease

Over 40 Years Serving Businesses
Oak Brook Team Close to Aurora
Second-Generation Family Leadership
Cybersecurity Overseen by a CISSP
Coverage Across the Fox Valley
Local Support for Sites With Corporate IT Elsewhere
Practical AI Planning and Employee Training
CLOSE BY
Four decades alongside Fox Valley businesses, with the same family still leading the way.

Managed IT Services in Aurora

A manufacturer that loses a production line to a network problem doesn’t have time to wait on a callback. Our ConstantCare Managed IT Services program is built to catch issues before they cost you a shift, whether you’re running a plant floor or a small storefront.

  • Round-the-clock monitoring across your network, servers, and connected shop-floor systems.
  • Patch management that closes security gaps without disrupting production schedules.
  • A help desk staffed by real people, available for unlimited remote and onsite support.
  • vCIO planning to help you budget for technology around your actual growth and production plans.
  • A single point of contact for your internet provider, ERP vendor, and hardware suppliers.

Not Sure Where to Start? Let’s Talk IT

If you’re wondering whether your current IT setup is enough – or if there’s a smarter, more secure way to operate – let’s talk. We’ll guide you through your next step.
Schedule a 15 Minute Discovery Call

Business IT Support for Aurora | Local IT Support for Aurora Businesses

Managed IT Services

Total responsibility for your technology environment.

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Co-Managed IT Services

The force multiplier for your internal IT team.

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Cybersecurity

Advanced threat detection and 24/7 monitoring.

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AI for Business

AI strategy, training, and security for your business.

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Network Security

Layered defense for your business infrastructure.

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Cloud Computing

Scalable, secure, and accessible cloud infrastructure.

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Data Backup And Recovery

Business continuity and disaster recovery planning.

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IT Consulting & Implementation

Strategic guidance for digital transformation.

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VoIP & Communications

Crystal clear business communication systems.

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Managed Print Services

Optimized printing workflows and cost control.

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Cybersecurity for Aurora Businesses

Manufacturers and healthcare providers are consistent ransomware targets, manufacturers because a stopped line creates pressure to pay quickly, and healthcare because patient data is valuable and heavily regulated. Small businesses get targeted too, on the assumption they have weaker defenses than a larger company. Computerease builds security into every plan instead of selling it separately, using the Center for Internet Security (CIS) Critical Security Controls as the foundation.

What’s Included

  • Managed SIEM: real-time log monitoring across your network, servers, and cloud accounts.
  • Managed EDR: behavior-based endpoint protection that can isolate a device the moment ransomware activity starts, before it reaches production systems.
  • Managed SOC: a 24/7/365 security team watching your environment, including nights and weekends.
  • Managed Firewall and Firewall as a Service: configuration, patching, and monitoring for your network’s perimeter.
  • Managed SASE and ZTNA: secure, modern remote access for hybrid office and field teams.
  • Microsoft 365 Security Monitoring: alerts on suspicious sign-ins and mailbox forwarding rules.
  • Multi-Factor Authentication: rolled out through tools like Duo Security to block most automated attacks outright.
  • Penetration Testing: a controlled attempt to find your weaknesses before someone else does.

Our CISSP-led team has direct experience helping manufacturers respond to supply-chain security questionnaires from larger partners, helping healthcare providers meet HIPAA requirements, and helping small businesses close the gaps attackers count on finding.

Request a Free Cyber Risk Assessment

Practical AI Guidance

Aurora business owners, whether running a plant or a small shop, want a straight answer on AI, not a sales pitch. We help with AI Readiness Assessments, employee AI training, secure Microsoft Copilot deployment, and AI Acceptable Use Policies that give your team clear rules instead of guesswork.

Co-Managed IT for Businesses With Internal IT Staff

A number of Aurora’s larger manufacturers and healthcare organizations already have an internal IT person managing day-to-day support. Our co-managed model reinforces that person instead of replacing them, taking on advanced cybersecurity, 24/7 monitoring, and larger projects like an ERP migration or facility expansion.

  • Coverage when your internal IT person is out or stretched across too many priorities.
  • Direct access to enterprise-grade monitoring and ticketing tools.
  • Senior engineering support for a system migration, facility expansion, or infrastructure overhaul.

A number of Aurora’s manufacturing plants are also the local operation for a parent company headquartered elsewhere, sometimes elsewhere in the U.S., sometimes in Europe or beyond. Corporate IT may set company-wide standards and manage the major infrastructure, but a local plant still needs a partner on the ground for day-to-day support, onsite troubleshooting, new-hire equipment setup, and coordination with headquarters. 

Computerease works alongside internal and international IT teams to provide that local layer of support while staying aligned with whatever standards headquarters has already set. Whether your headquarters is in London, Frankfurt, Toronto, or another U.S. city, our role is to be dependable local hands and eyes, working as an extension of the IT team you already have.

Cloud Solutions for Aurora Businesses

We manage Microsoft 365 environments on an ongoing basis, not just at setup, and handle migrations off an aging on-premise server to Microsoft Azure when it’s time to retire that hardware.

Phone Systems and Backup

VoIP Phone Systems

Our cloud-based phone systems work the same whether your team is in a front office, on a plant floor, or working remotely. Same number, same features, wherever they log in.

Backup and Disaster Recovery

  • Frequent, automated backups, often hourly, to protect both office data and production or patient records.
  • Encrypted, off-site replication so a local outage doesn’t put your data at risk too.
  • Rapid virtualization that can bring a failed server back online within minutes, not hours of downtime.
  • Regular recovery testing, so we know it works before you’re relying on it.

Need IT Help?

Tell us what’s going on with your IT. No hard sales, no pressure. Just helpful guidance from our team.
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INDUSTRY EXPERTISE

Industries We Support in Aurora

IT Services for Healthcare

IT Services for Healthcare

From independent practices to larger clinical groups, we keep patient data secure, systems HIPAA-aligned, and EHR and practice management software running without interruption.
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IT Solutions for Financial & Accounting Firms

IT Solutions for Financial & Accounting Firms

We help local CPA firms and financial advisors protect client data and meet SEC and FINRA expectations, with systems built to hold up during tax season.
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Managed IT for Manufacturing & Logistics

Managed IT for Manufacturing & Logistics

We support ERP systems, plant-floor connectivity, and disaster recovery plans built around what an idle production line actually costs, backed by nearly 40 years supporting this industry.
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Engineering & Construction IT Support

Engineering & Construction IT Support

We advise on technology for both AutoCAD workstations in the office and rugged laptops in the field, backed by decades of experience supporting this industry.
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IT Support for Law Firms

IT Support for Law Firms

We support case management software, document management systems, and secure remote access for Aurora-area law firms.
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Small & Medium Business IT Support

Small & Medium Business IT Support

A steady, responsive IT partner can end the pattern of recurring problems that slows down a growing Aurora business. We build plans that fit a smaller company's budget without cutting corners on security.
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Areas We Serve in the Fox Valley

Our office is well positioned to reach Aurora and the surrounding Fox Valley communities, with both remote and onsite support available. Service area spans the Fox Valley and reaches into Kane, Kendall, and DuPage counties.

Aurora & Neighboring Communities

  • Aurora: downtown, the Fox River corridor, and the surrounding industrial areas.
  • North Aurora and Montgomery: neighboring commercial and light-industrial districts.
  • Oswego and Yorkville: growing communities to the south.

Greater Fox Valley

  • Sugar Grove: businesses along the Route 30 corridor.
  • Batavia and Geneva: established Fox Valley business districts to the north.
  • Also serving: the broader Kane and Kendall County business community.

Computerease vs. Outside IT Providers

Comparison Point Outside IT Providers Computerease
Manufacturing floor experience
Office-only experience applied to a plant setting
Real experience with production networks, not just office IT
Response time
A downed line waits behind a general support queue
15 minutes or less for critical, system-down issues
Security ownership
Security often bolted on as an afterthought
A CISSP builds and owns your strategy directly
Agreement structure
Multi-year terms with early exit penalties
One year to start, then month-to-month by choice
Company structure
Often a franchise or private-equity-backed rollup
Family-owned, second generation, since 1984
Fit for a diverse business mix
One-size-fits-all packages built around a single type of client
Plans that work for a legacy plant and a new small business alike

What Our Clients Say

I have been with Computerease for many years. They have a great team of I.T. techs, whether it is on the phone or coming to my office. They are fast and efficient.

Chris Gianino

Simple Moves

We are a small business and have been a Computerease client for years. I highly recommend their services for large and small firms. Always extremely efficient with their response times and very knowledgeable on all things computers/systems!

Erin Morris

AAIC

I have to say, these guys and girls are the BEST! They are there for every question and issue, always with the perfect resolution. We reach out to them often just exploring options with our systems. Computerease always makes our lives easier! We love them!!

Chris Sigman

Inner Wellness

Deep knowledge of systems hardware, Microsoft OS and many software platforms. Very responsive when we have issues. Computerease never leaves us hanging. A true partner for a company like ours that does not have in-house IT support. I give them my highest recommendation.

Bob Barenholtz

St. Louis Tag

Dan was incredibly kind, patient, and helpful, hands down the easiest laptop transition I’ve had in over 20 years! I was able to work all day while he handled everything, and he also got our conference room tech running smoothly. Everything feels easier and better than our old setup, the Computerease team is really good.

Kelly Crabtree

Columbus Capital Partners

Not quite ready to give us a call?

If you’re not ready to give us a call, download our IT Buyer’s Guide. This FREE resource is your essential manual to navigating the complex world of IT services, steering clear of the unnecessary and often expensive additions that some IT firms in Aurora might insist you “absolutely need.”

This guide is an invaluable tool for any Aurora business owner or administrator on the hunt for the most reliable IT support company. It’s designed to save you both time and money in your quest for the ideal IT partnership. Simply complete the form to receive your FREE guide instantly.

Serving Businesses Near You

Computerease is conveniently situated to provide top-notch IT services to businesses quickly and effectively in Aurora. Our full range of IT Helpdesk Services ensures round-the-clock support, guaranteeing that your business remains operational in the face of unexpected challenges. Rely on Computerease as your Aurora IT support provider to create and implement an IT plan that prioritizes cybersecurity and hassle free technology.

Reach out to us today to start a journey toward seamless IT support designed specifically for your Aurora based business.

Directions to Our Nearest Office in Oak Brook

Computerease IT Support of Oak Brook
2021 Midwest Rd Suite 200
Oak Brook, IL 60523
Phone: (312) 554-7550
Hours: Monday through Friday, 8:30 AM to 5:00 PM, with support available 24/7/365.

Get a Free IT Assessment

If your current IT setup wasn’t built with a production floor in mind, or your team keeps running into the same problems, it’s worth a second look. Our free assessment includes:

  • A full review of your current network, including plant-floor and office systems.
  • A scan for vulnerabilities, misconfigurations, and compliance gaps.
  • A check on whether your backups would actually recover, not just whether they run.
  • A clear, plain-language report with next steps.

Get Your Free Aurora IT Assessment

Questions Aurora Businesses Ask Us

Key Takeaways

  • Computerease has supported Aurora’s manufacturers, healthcare providers, and small businesses since 1984, led today by Ryan Haislar, CISSP.
  • IT support here covers legacy plant-floor systems as well as smaller, independent businesses across a genuinely diverse local economy.
  • Security work is CISSP-led and includes direct experience with supply-chain security questionnaires and HIPAA compliance.
  • Critical, system-down issues are targeted for a response in 15 minutes or less.
  • Clients begin with a one-year agreement, then continue month to month as long-term partners, not tickets.