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Computerease

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VoIP & Communications Services in Missouri & Illinois

More Than a Dial Tone

Crystal clear calls. Real reliability. Work from anywhere. Computerease delivers fully managed, turn-key VoIP phone systems that let your team connect and collaborate from Missouri and Illinois and beyond.

Your phone system is how you support customers, coordinate remote teams, and close deals. If your current system means dropped calls, static, or a support ticket every time something needs to change, it is holding your business back. We replace outdated landlines and on-premise PBX hardware with a cloud-based platform, and we architect the whole communication setup, not just sell you a box of phones.

One Team for Your Phones, Network, and Internet

Most phone problems aren’t really phone problems. Choppy calls and dropped connections usually come from a busy network, weak Wi-Fi, or an internet line that can’t keep up.

Because we already manage IT for businesses across Missouri and Illinois, we look at the whole setup before a single phone goes on a desk. We check your internet, network, and wiring, and coordinate any cabling with qualified partners. Then we set up your call routing so customers reach the right person the first time.

 

The Turn-Key Difference

Many VoIP providers, including large national names, operate on a box-ship model: you sign a contract, they mail you phones, and you are left to configure the firewall and troubleshoot call quality yourself. Computerease treats your phone system as part of your network infrastructure, not a separate gadget, and handles the whole onboarding process:

1
Network Assessment

We audit your internet connection, router, switches, and cabling to confirm they are VoIP-ready.

2
Infrastructure Upgrades

If your Wi-Fi is spotty or you need new ethernet drops, we handle the network hardware and coordinate any cabling or electrical work with qualified electricians.

3
ISP Procurement

If your current internet is not sufficient, we get pricing from every major provider in your area and manage the order.

4
Custom Call Flow Design

Auto-attendants, ring groups, and after-hours routing built to your exact specifications.

5
White-Glove Installation

Onsite installation, connectivity testing, and staff training, whether you have 5 users or 500.

Built to Stay Up

  • SD-WAN and Hitless Failover: we can combine multiple internet connections, for example a primary fiber line and a backup 5G or satellite connection, into one resilient pipe. If the primary line jitters or fails, the call moves to the other connection without dropping.
  • Redundant ISP Management: we can source physically diverse internet circuits, so one cut cable does not take your office offline.
  • Disaster Continuity: if the office is inaccessible, employees can take their desk phone home and plug it into their own internet, or use the mobile app to call and receive calls on the business number. Calls can also be pre-configured to reroute automatically to a cell phone, answering service, or another branch.
  • For the backup and recovery side of business continuity, see Data Backup & Recovery.
VoIP - Built to Stay Up

Features Built for Growth

  • Unlimited Extensions: no more paying per phone line; 50 employees can be on calls at once without a busy signal.
  • Direct Inward Dialing and Virtual Numbers: give every employee a direct number, or hold a local-area-code number in a market where you do not have an office.
  • Toll-Free and Vanity Numbers: procure 800 numbers or a vanity number for your brand.
  • Call Center Features: call queues, skills-based routing, live call monitoring, and detailed reporting on volume and agent performance.
  • Overhead Paging and Intercom: for manufacturing plants, warehouses, and schools, dial a code to broadcast over the building’s PA system.
  • Work From Anywhere: a remote hire becomes a normal extension with a pre-configured phone or the desktop and mobile app, with free internal dialing and a unified company presence.

Hardware That Fits Your Workflow

  • Standard Desk Phones: HD voice, color screens, and programmable speed dials for general office staff.
  • Executive and Reception Phones: larger touchscreens and sidecar modules for seeing who is on the line.
  • Cordless (DECT) and WiFi Phones: for warehouse managers, retail staff, or anyone who needs to roam while staying connected.
  • Conference Phones: 360-degree microphones and noise cancellation for meeting rooms.
  • Softphones: no desk phone required, just the desktop app and a headset.
VoIP - Hardware That Fits Your Workflow

Not Sure If Your Phone System Is Holding You Back? Let’s Talk

If you’re dealing with dropped calls, static, or a support ticket every time something needs to change, we’re here to help. We’ll review your current setup and show you what a better system would look like.
Schedule a 15 Minute Discovery Call

Technology Services That Work Alongside VoIP

Managed IT Services

Total responsibility for your technology environment.

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Cybersecurity

The full CISSP-led program, with endpoint detection, log monitoring, and compliance support.

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Co-Managed IT Services

Extra depth and 24/7 monitoring for a business that already has internal IT staff.

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Cloud Computing

Managed Microsoft 365, Teams, and hosted applications.

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Business IT Solutions

Technology planning and network design built around how your business runs.

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Network Security

A managed firewall and secure remote access to protect the network your phone system runs on.

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Data Backup & Recovery

Automated, monitored backups built on the 3-2-1 method.

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IT Consulting & Implementation

Planning support for a move, upgrade, or system rollout.

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Managed Print Services

Printer fleet management without surprise supply invoices.

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AI for Business

Grounded guidance on where AI tools genuinely help your team, without the hype.

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Where AI Fits Into Modern Business Communication

AI is starting to show up in phone systems too: call transcription, automatic summaries after a call, and AI-assisted routing that gets a caller to the right person faster. None of that works well on a phone system that drops calls or lacks the call data structure to feed those tools in the first place.

Because our VoIP platform is carrier-grade and cloud-based rather than a DIY box in a closet, it is built to support these features as they mature, without requiring a system replacement to get there. If AI-assisted call features matter to your business now or down the road, that is a conversation worth having as part of your system design, not an afterthought.

Why Not DIY VoIP?

Some MSPs run a cheap phone server out of a data center or their own office and act as the telephone carrier themselves. That approach carries real risk: a single point of failure if that one server goes down, security patching that is easy for a small shop to fall behind on, and limited support if something breaks at the carrier level.

Computerease partners with dedicated, carrier-grade VoIP platforms that handle millions of calls a day, with geo-redundant data centers, direct carrier interconnects, and the engineering scale to build features a DIY setup cannot match. You get the stability of a large telecom platform with the local, hands-on support of a regional partner.

Transparent Pricing and Painless Porting

Telecom taxes are notoriously complex, often adding 20 to 30 percent to the advertised price, so a quoted $29.99 turns into a $38.50 bill. Our quotes are fully inclusive: the number we give you includes phone hardware rental, service, and required taxes and fees, so you know your bill down to the penny.

Porting, moving your numbers from your old carrier to the new system, involves paperwork and strict timing. We handle it end to end: auditing your current bills to capture every number, submitting the port requests, scheduling the port date to minimize downtime, and troubleshooting any rejections so you are not the one on hold with a carrier.

A Phone System That Scales With Your Team

The call flow and extension setup that work for 10 people rarely still fit at 50, and a business that opens a second location needs its phone system to feel like one company, not two separate setups. Adding users, adding a location, or changing your call center needs should not require ripping out the system and starting over.

Because the platform is cloud-based, growth is usually a configuration change, not a hardware replacement. We revisit your call flow and extension setup as your team changes, so the system keeps matching how your business actually operates.

What a Reliable Phone System Really Means

A phone system is not really about the hardware on the desk. It is about a client reaching your team on the first try instead of a dead line, and a snowstorm or a power outage not meaning your business goes silent for a day.

Our goal is not just to sell you phones. It is to make sure your business stays reachable no matter what is happening at the office, so a bad day for your internet does not have to be a bad day for your customers.

Need IT Help?

Tell us what’s going on with your IT. No hard sales, no pressure. Just helpful guidance from our team.
Let’s Talk
INDUSTRY EXPERTISE

Industries We Support

Healthcare

Healthcare

Patient care cannot wait on a slow network. We keep EHR systems, imaging, and patient data available and protected, with the uptime and privacy safeguards healthcare practices depend on.
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Accounting & Financial Services

Accounting & Financial Services

Tax season does not pause for a server problem. We support the systems accounting and financial firms rely on, with backups and security built around client data you cannot afford to lose.
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Manufacturing

Manufacturing

A production line stopped by an IT issue costs real money by the hour. We support the network behind your shop floor systems and keep production data backed up and protected.
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Engineering & Construction

Engineering & Construction

Large design files and job-site connectivity create IT problems most firms are not built to solve internally. We support the network and file access engineering and construction teams need in the office and out in the field.
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Legal

Legal

Client confidentiality is the job. We support case management systems and document platforms with the access controls and data protection a law firm's ethical obligations require.
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Small & Medium Business

Small & Medium Business

For a small or growing business, a steady IT partner turns a cycle of recurring computer problems into a support plan with room to grow. We size our support to fit your business today, not a package built for a company twice your size.
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Areas We Serve

Computerease deploys and supports VoIP phone systems from four regional offices across Missouri and Illinois, with on-site installation in our core markets and remote support for everything else. A single-office business and a multi-location one both get the same turn-key deployment process.

Our regional offices handle on-site cabling and hardware installs throughout our core footprint, while our remote support covers phone systems for clients with branch offices or remote staff across the country.

Outside our regional footprint, Computerease also deploys and supports VoIP systems for businesses with multiple locations and remote employees nationwide, unifying every office and remote worker under one phone system regardless of where they are.

St Louis skyline representing cybersecurity services for local businesses

Greater St. Louis Metro

VoIP deployment and support for businesses throughout the bi-state St. Louis metro, including the Illinois Metro East.

Chicago & the Western Suburbs

VoIP deployment and support for businesses across Chicago and the surrounding suburbs, from the Loop to the I-88 corridor.

IT Services in Springfield​

Central Illinois

VoIP deployment and support for businesses throughout Central Illinois from our Springfield office.

Legacy Phone System vs. Computerease Cloud VoIP

Feature Legacy Phone System (PBX) Computerease Cloud VoIP
Location
Tied to physical wires in one building
Available anywhere with internet
Adding users
Requires buying line cards and hardware
Click a button, plug in a phone
Remote work
Impossible or requires complex VPNs
Native functionality, built in
Cost
High upfront cost plus maintenance contracts
Low, predictable monthly cost

What Clients Say

I have been with Computerease for many years. They have a great team of I.T. techs, whether it is on the phone or coming to my office. They are fast and efficient.

Chris Gianino

Simple Moves

We are a small business and have been a Computerease client for years. I highly recommend their services for large and small firms. Always extremely efficient with their response times and very knowledgeable on all things computers/systems!

Erin Morris

AAIC

I have to say, these guys and girls are the BEST! They are there for every question and issue, always with the perfect resolution. We reach out to them often just exploring options with our systems. Computerease always makes our lives easier! We love them!!

Chris Sigman

Inner Wellness

Deep knowledge of systems hardware, Microsoft OS and many software platforms. Very responsive when we have issues. Computerease never leaves us hanging. A true partner for a company like ours that does not have in-house IT support. I give them my highest recommendation.

Bob Barenholtz

St. Louis Tag

Dan was incredibly kind, patient, and helpful, hands down the easiest laptop transition I’ve had in over 20 years! I was able to work all day while he handled everything, and he also got our conference room tech running smoothly. Everything feels easier and better than our old setup, the Computerease team is really good.

Kelly Crabtree

Columbus Capital Partners
Get a Free VoIP Assessment & Quote

Get a Free VoIP Assessment & Quote

We will review your current phone bill, assess your network readiness, and provide a transparent, all-inclusive quote showing exactly what you will pay and what you will gain.

Schedule a Discovery Call

Questions Businesses Ask Us

Key Takeaways

  • Turn-key VoIP: network assessment, ISP procurement, number porting, and installation all handled by Computerease.
  • Quotes include hardware and required taxes, so there is no bill shock.
  • Built on carrier-grade platforms with geo-redundancy, not a DIY phone server.
  • SD-WAN and disaster continuity options keep the business reachable even if the office cannot be.
  • Onsite support across St. Louis, Chicago, and Central and Southern Illinois, with remote support available nationwide.