Skip to main content

Computerease

GET A QUOTE

IT Support in Edwardsville & Collinsville, IL, From Our Home Office

Headquartered Here Since 1984. Not a Branch Office. Not a Franchise.

Computerease didn’t expand into the Metro East, we started here. Our headquarters has been in Collinsville since 1984, and Edwardsville businesses have been some of our longest relationships. When you call, you’re not reaching a satellite office answering questions about a market they don’t really know. You’re reaching the team this company was built around.

Computerease is a family-owned IT support and cybersecurity company headquartered at 223 W Main Street in Collinsville, Illinois, serving Edwardsville and the surrounding Metro East since 1984. Led today by Ryan Haislar, CISSP, the company supports healthcare practices, manufacturers, law firms, and growing small businesses throughout Madison County.

This Is Where Computerease Started

A lot of IT companies talk about being local. Here, it’s just true. Collinsville is our headquarters, not a regional outpost, and Edwardsville’s growth over the past two decades, from a college town anchored by SIUE into a genuine business corridor along Route 157, has happened right alongside ours.

That matters in practical terms. We’re not learning the local vendors, the common connectivity issues, or the businesses that make up this area from a spreadsheet. We already know them. And because this is our home base, decisions about how we run this business get made by people who live here, not a corporate office somewhere else.

What That Means for Your Business

  • CISSP-Led Security: every security strategy is built and reviewed by a Certified Information Systems Security Professional.
  • Headquartered, Not Franchised: this is our home office, and Ryan Haislar and his team are based here, not in another state.
  • Fast, Local Response: for critical, system-down issues, we aim to respond in 15 minutes or less.
  • One-Year Start, Then Month-to-Month: clients stay because the work holds up, not because a contract locks them in.
  • Nationally Recognized, Locally Rooted: named to the Inc. 5000 and the CRN MSP 500, while still answering our own phones.
Edwardsville IL IT company serving local organizations
OUR EDWARDSVILLE STORY

Managed IT & Cybersecurity From a Family Business Rooted in Edwardsville & Collinsville

Ike Haislar started Computerease in Collinsville in 1984 to help businesses get more out of their technology without the runaround. Four decades later, that is still the job. Our headquarters on West Main Street keeps us close to the companies we support, from offices along Route 157 in Edwardsville to plants and practices across Madison County.

Today, Ryan Haislar, CISSP, leads the company as the second generation. He treats every client relationship as something the family name stands behind. For Edwardsville and Collinsville owners, that means a team that learns how your business works and plans ahead with you as you grow. For companies with their own IT staff, it means a partner who backs them up instead of taking over.

What usually happens is a business goes years with IT that only shows up when something breaks. Working with us looks different. The same people support your systems over time, so they remember how things are set up and why. Small problems get handled before they turn into a bad week, and the repeat issues start to go away.

We also give straight answers. If an upgrade can wait a year, we’ll tell you. If something needs attention now, we’ll explain why in plain terms and what it will cost. You get the full picture, so you can make the right call for your business.

”
“We plan every client’s technology like we’ll still be working together ten years from now. Here in the Metro East, a lot of them already have been.”
Ryan Haislar, CISSP, President/CEO
Same Team. Same Relationship. Year After Year.
Since 1984TRUSTED FOR 40+ YEARS

Why Edwardsville Businesses Stay With Computerease

Headquartered in Collinsville Since 1984
Leadership Team Based Right Here
Second-Generation Family Leadership
Cybersecurity Overseen by a CISSP
Coverage Across Madison County and the Metro East
Backup Support for In-House IT Teams
Practical AI Planning and Employee Training
ROOTED HERE
Four decades alongside Metro East businesses, from the same Collinsville home base.

Managed IT Services for Edwardsville and Collinsville Businesses

Too many local businesses are still running on the old break-fix model: call the IT guy when something dies, wait, hope it’s a quick fix. Our ConstantCare Managed IT Services program replaces that with something proactive, so small problems get caught before they turn into a lost afternoon.

  • Continuous monitoring of your network, servers, and devices, whether they're in your Edwardsville office or a remote employee's home in Glen Carbon.
  • Automated patching that closes security holes as soon as they're found, not on whatever schedule someone remembers to run it.
  • A help desk staffed by real technicians, available for unlimited remote and onsite support.
  • vCIO planning that treats your technology budget like a real part of your business plan, not an afterthought.
  • A single point of contact for your internet provider, software vendors, and hardware suppliers.

Not Sure Where to Start? Let’s Talk IT

If you’re wondering whether your current IT setup is enough – or if there’s a smarter, more secure way to operate – let’s talk. We’ll guide you through your next step.
Schedule a 15 Minute Discovery Call

Business IT Support for Edwardsville | Local IT Support for Edwardsville Businesses

Managed IT Services

Total responsibility for your technology environment.

Learn More

Co-Managed IT Services

The force multiplier for your internal IT team.

Learn More

Cybersecurity

Advanced threat detection and 24/7 monitoring.

Learn More

AI for Business

AI strategy, training, and security for your business.

Learn More

Network Security

Layered defense for your business infrastructure.

Learn More

Cloud Computing

Scalable, secure, and accessible cloud infrastructure.

Learn More

Data Backup And Recovery

Business continuity and disaster recovery planning.

Learn More

IT Consulting & Implementation

Strategic guidance for digital transformation.

Learn More

VoIP & Communications

Crystal clear business communication systems.

Learn More

Managed Print Services

Optimized printing workflows and cost control.

Learn More

Cybersecurity for Metro East Businesses

Small and mid-sized businesses in the Metro East are frequent ransomware and phishing targets precisely because attackers assume smaller companies have weaker defenses than a downtown enterprise. Computerease builds security into every plan instead of treating it as an upsell, using the Center for Internet Security (CIS) Critical Security Controls as the foundation.

What’s Included

  • Managed SIEM: real-time log monitoring across your network, servers, and cloud accounts.
  • Managed EDR: behavior-based endpoint protection that can isolate a device the instant ransomware activity starts.
  • Managed SOC: a 24/7/365 security team watching your environment, weekends and holidays included.
  • Managed Firewall and Firewall as a Service: configuration, patching, and monitoring for your network’s perimeter.
  • Managed SASE and ZTNA: secure, modern remote access for hybrid teams.
  • Microsoft 365 Security Monitoring: alerts on suspicious sign-ins and mailbox forwarding rules.
  • Multi-Factor Authentication: rolled out through tools like Duo Security to block most automated attacks.
  • Penetration Testing: a controlled attempt to find your weak points before someone else does.

Request a Free Cyber Risk Assessment

Straightforward AI Guidance

Business owners around here tend to be practical about new technology: interested, but not willing to bet the business on it. We support that instinct with AI Readiness Assessments, employee AI training, secure Microsoft Copilot rollouts, and AI Acceptable Use Policies that spell out what’s safe to use and what isn’t.

Co-Managed IT for Businesses With In-House Staff

Some of the larger employers in this area, including manufacturers and logistics operations, already have someone handling IT internally. Our co-managed model backs that person up instead of replacing them, taking on the heavier technical work: advanced cybersecurity, 24/7 monitoring, and complex projects.

  • Coverage when your internal IT person is out or overloaded.
  • Direct access to enterprise-grade monitoring and ticketing tools.
  • Senior engineering support for a migration, office move, or infrastructure overhaul.

Cloud, Backup, and Communication Tools

Cloud and Microsoft 365

We manage Microsoft 365 environments on an ongoing basis, not just at initial setup, and handle migrations off an aging on-premise server to Microsoft Azure when the hardware is due for retirement.

VoIP Phone Systems

Our cloud-based phone systems travel with your team, whether they’re at a desk in Edwardsville or working remotely. Same number, same features, no matter where they log in.

Backup and Disaster Recovery

  • Frequent, automated backups, often hourly, to limit how much data could ever be at risk.
  • Encrypted, off-site replication so a local outage doesn’t put your data at risk too.
  • Rapid virtualization that can bring a failed server back online in minutes.
  • Scheduled recovery testing, so we know it works before you’re relying on it.

Need IT Help?

Tell us what’s going on with your IT. No hard sales, no pressure—just helpful guidance from our team.
Let’s Talk
INDUSTRY EXPERTISE

Managed IT Services for Your Industry

IT Services for Healthcare & Medical Practices

IT Services for Healthcare & Medical Practices

From independent practices to veterinary and specialty clinics, we keep patient and client data secure, systems compliant, and practice management software running without interruption.
LEARN MORE
IT Solutions for Financial & Accounting Firms

IT Solutions for Financial & Accounting Firms

We help local CPA firms and financial advisors protect client data and meet FINRA and SEC expectations, with systems built to hold up during tax season crunch, not just year-round.
LEARN MORE
Managed IT for Manufacturing & Logistics

Managed IT for Manufacturing & Logistics

Madison County has a real manufacturing and industrial base, from steel production around Granite City to energy and logistics operations along the river. We support ERP systems, plant-floor connectivity, and disaster recovery built to limit costly downtime.
LEARN MORE
Engineering & Construction IT Support

Engineering & Construction IT Support

We advise on technology for both office workstations running AutoCAD and rugged laptops in the field, backed by nearly 40 years supporting this industry.
LEARN MORE
IT Support for Edwardsville Law Firms

IT Support for Edwardsville Law Firms

We support case management, document management, and secure remote access for Edwardsville and Collinsville-area law firms.
LEARN MORE
Small & Medium Business IT Support

Small & Medium Business IT Support

A responsive, reliable IT partner can end a cycle of recurring problems for a growing local business. We support your business with all of your technology needs, backed by our 100% money-back guarantee.
LEARN MORE

Areas We Serve

As our headquarters, this office supports businesses throughout Madison County and the surrounding Metro East, with both remote and onsite support available. Service area spans Madison County and reaches into St. Clair County and the wider Metro East.

Edwardsville, Collinsville & Madison County

  • Edwardsville and Glen Carbon: the SIUE corridor and the growing Route 157 business district.
  • Collinsville: our home base, and the surrounding commercial corridor along I-55/I-70.
  • Granite City and Madison: the Metro East's industrial and manufacturing base.

Surrounding Metro East

  • Highland, Troy, and Maryville: growing communities along the I-70 and I-55 corridors.
  • Alton and Wood River: businesses in the Riverbend area.
  • Also serving: O'Fallon, Belleville, Fairview Heights, and the broader St. Clair County business community.

Computerease vs. Outside IT Providers

Comparison Point Outside IT Providers Computerease
Distance from your door
Nearest office is often an hour or more away
Headquartered right here in Collinsville
How fast help arrives
Support often waits behind a national queue
15 minutes or less for critical issues
Security accountability
Security is often handled by a third-party subcontractor
A CISSP owns the strategy directly
Commitment structure
Multi-year lock-in is standard
A one-year start, then month-to-month by choice
Roots in this market
Frequently a regional branch of an outside company
Family-owned and based here since 1984
Planning involvement
Strategy talk is often reserved for larger accounts
A vCIO who knows your business, not just your tickets

What Our Clients Say

Highly Responsive IT Support Saves Me Time And Money

When we had issues with our server overnight, the Computerease team was there first thing the next morning to make sure we were up and running for the day. If we have any problems, whether it is morning, overnight or in the middle of a busy workday, Computerease is there right away.

Chris Lashley

CEO Lashley Animal Hospital

Whether in person or over the phone, they are always able to get our system back up and running. They will contact us about issues before we can contact them. They have excellent technicians like Matt and Paolo and many more. Give them a try - you will not be sorry!

Cathy Crosby

Tri City Canvas

I have to say, these guys and girls are the BEST! They are there for every question and issue, always with the perfect resolution. We reach out to them often just exploring options with our systems. Computerease always makes our lives easier! We love them!!

Chris Sigman

Inner Wellness

Deep knowledge of systems hardware, Microsoft OS and many software platforms. Very responsive when we have issues. Computerease never leaves us hanging. A true partner for a company like ours that does not have in-house IT support. I give them my highest recommendation.

Bob Barenholtz

St. Louis Tag

Dan was incredibly kind, patient, and helpful — hands down the easiest laptop transition I’ve had in over 20 years! I was able to work all day while he handled everything, and he also got our conference room tech running smoothly. Everything feels easier and better than our old setup — the Computerease team is really good.

Kelly Crabtree

Columbus Capital Partners

Not Ready To Call Us Just Yet?

If you’re not ready to call just yet, check out our free IT Buyer’s Guide. This FREE report is your comprehensive guide to avoid hidden fees and bloated contracts that other IT support companies in Edwardsville claim that you “absolutely need.”

This report is for any Edwardsville business owner or administrator looking for the best IT company. It will save your time and money during your search for a new business IT support company. Fill out the form and you’ll get your FREE copy instantly.

Serving Businesses Near You

For fast response times, Computerease is perfectly situated to provide businesses in Edwardsville world class IT Services. Our office is available to provide a wide range of services to local businesses. With our IT Helpdesk Services, your team has 24/7 IT Support, no matter when and where they work. If your business finds itself looking at a disaster, you want Edwardsville’s most reliable IT Support Company.

As Edwardsville’s IT experts, business owners have trusted us with all their IT support needs. We work alongside business owners to design and implement a comprehensive IT strategy, keeping cyber security protections at the forefront.

Contact us today to start your journey towards headache free IT support.

Our Headquarters

Computerease IT Support of Edwardsville
223 W Main St
Collinsville, IL 62234
Phone: (618) 346-8324
Hours: Monday through Friday, 8:30 AM to 5:00 PM, with support available 24/7/365.

Get a Free IT Assessment

If your current setup is unreliable, your team keeps running into the same problems, or you’re not sure your backups would actually work in a real emergency, it’s worth a second look. Our free assessment includes:

  • A full review of your current network and security posture.
  • A scan for vulnerabilities, outdated software, and compliance gaps.
  • A check on whether your backups would genuinely recover, not just whether they run.
  • A clear, plain-language report with next steps.

Get Your Free Edwardsville IT Assessment

Questions We Hear From Local Businesses

Key Takeaways

  • Collinsville is Computerease’s headquarters, not a branch office, and has been since the company’s founding in 1984.
  • The team supports Edwardsville, Collinsville, and the broader Metro East, including Madison County’s manufacturing base.
  • Security work is CISSP-led and built around the CIS Critical Security Controls framework.
  • Critical, system-down issues are targeted for a response in 15 minutes or less.
  • Clients begin with a one-year agreement, then continue month to month as long-term partners, not tickets.