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Established Businesses. Investment in What's Next.
Arlington Heights has built a reputation as a serious business address along the northwest corridor, home to insurance and financial back-office operations, healthcare providers, and professional firms that have been here for decades, alongside a downtown that keeps reinvesting in itself. Computerease has supported businesses in this corridor since 1984, bringing the same steady, long-term approach the community itself is built on.
Get Your Free Arlington Heights IT Assessment. Call (312) 463-4545
Computerease provides managed IT support, cybersecurity, cloud, and phone systems for businesses in Arlington Heights, Illinois, from its downtown Chicago office at 205 N Michigan Ave, Suite 810. Founded in 1984 and led today by Ryan Haislar, CISSP, the company supports insurance and financial back-office operations, healthcare providers, and professional service firms throughout the northwest suburbs.
Arlington Heights sits along a stretch of the northwest suburbs that’s long been home to insurance carriers, financial back-office operations, and healthcare providers, the kind of businesses where data handling isn’t optional, it’s the job. That’s paired with a downtown that has actively reinvested in itself over the years rather than fading the way some older suburban centers have.
Computerease built its approach to this market around that mix: businesses that need real regulatory discipline around data, alongside smaller, established local firms that just want their technology to work without becoming a second job.
A business handling insurance claims data or patient records can’t afford a support model built around waiting for something to break. Our ConstantCare Managed IT Services program is built to catch problems before they interrupt work that has real compliance stakes attached.
Keep your entire team productive and secure working from any location.
Utilize the power and functionality of Microsoft 365 for your business.
Tech experts are available 24/7/365 to help address any problems.
printer fleet management without surprise supply invoices.
grounded guidance on where AI tools genuinely help a regulated business.
Insurance, financial, and healthcare organizations hold exactly the kind of data attackers want most: policy details, account numbers, and patient records. Computerease builds security into every plan instead of selling it separately, using the Center for Internet Security (CIS) Critical Security Controls as the foundation.
Our CISSP-led team has direct experience helping healthcare organizations meet HIPAA requirements, financial and insurance-adjacent firms meet SEC and FINRA expectations, and businesses of every size pass vendor security reviews from larger partners.
Businesses handling regulated data want a clear answer on AI, not a sales pitch. We help with AI Readiness Assessments, employee AI training, secure Microsoft Copilot deployment, and AI Acceptable Use Policies that draw a clear line around what client or patient data can touch an AI tool.
A number of the larger insurance, financial, and healthcare operations along this corridor already have internal IT staff handling day-to-day support. Our co-managed model reinforces that team instead of replacing it, taking on advanced cybersecurity, 24/7 monitoring, and complex projects.
A number of Arlington Heights offices are also the regional or back-office operation for a company headquartered elsewhere, sometimes elsewhere in the U.S., sometimes in Europe or beyond. Corporate IT may set the company-wide standards and manage the major infrastructure, but a local office still needs a partner on the ground for day-to-day support, onsite troubleshooting, employee onboarding, and equipment deployments. Computerease works alongside internal and international IT teams to provide that local layer of support while staying aligned with whatever standards headquarters has already set. Whether your headquarters is in London, Frankfurt, Toronto, or another U.S. city, our role is to be dependable local hands and eyes, working as an extension of the IT team you already have.
We manage Microsoft 365 environments on an ongoing basis, not just at setup, and handle migrations off an aging on-premise server to Microsoft Azure when it’s time to retire that hardware.
Our cloud-based phone systems keep your team connected whether they’re in an Arlington Heights office, downtown, or working from home. Same number, same features, wherever they log in.
Our office is well positioned to reach Arlington Heights and the surrounding northwest suburbs, with both remote and onsite support available.
Service area spans the northwest suburbs and connects with our downtown Chicago coverage.
| Â | Computerease | Outside IT Providers |
Familiarity with regulated back-office work | Real experience with insurance, financial, and healthcare data | Generic security not tuned to regulated industries |
Response time | 15 minutes or less for critical, system-down issues | Support tickets sit behind a general queue |
Security ownership | A CISSP builds and owns your strategy directly | Security handled by a rotating account team |
Agreement structure | One year to start, then month-to-month by choice | Multi-year terms with early exit penalties |
Company structure | Family-owned, second generation, since 1984 | Often a subsidiary of a larger holding company |
Local presence | Technicians who can be onsite the same day | Regional or national call center support |
I have been with Computerease for many years. They have a great team of I.T. techs, whether it is on the phone or coming to my office. They are fast and efficient.
We are a small business and have been a Computerease client for years. I highly recommend their services for large and small firms. Always extremely efficient with their response times and very knowledgeable on all things computers/systems!
I have to say, these guys and girls are the BEST! They are there for every question and issue, always with the perfect resolution. We reach out to them often just exploring options with our systems. Computerease always makes our lives easier! We love them!!
Deep knowledge of systems hardware, Microsoft OS and many software platforms. Very responsive when we have issues. Computerease never leaves us hanging. A true partner for a company like ours that does not have in-house IT support. I give them my highest recommendation.
Dan was incredibly kind, patient, and helpful — hands down the easiest laptop transition I’ve had in over 20 years! I was able to work all day while he handled everything, and he also got our conference room tech running smoothly. Everything feels easier and better than our old setup — the Computerease team is really good.
Computerease is conveniently situated to provide notch IT services to businesses quickly and effectively in Arlington Heights. Our full range of IT Helpdesk Services ensures round-the-clock support, guaranteeing that your business remains operational in the face of unexpected challenges. Rely on Computerease as your Arlington Heights IT support provider to create and implement an IT plan that prioritizes cybersecurity and hassle free technology.
Reach out to us today to start a journey, towards seamless IT support designed specifically for your Arlington Heights based business.
For fast response times, Computerease is perfectly situated to provide businesses in Chicago world class IT Services. Our office is available to provide a wide range of services to local businesses. With our IT Helpdesk Services, your team has 24/7 IT Support, no matter when and where they work. If your business finds itself looking at a disaster, you want Chicago's most reliable IT Support Company. As Chicago’s IT experts, business owners have trusted us with all their IT support needs. We work alongside business owners to design and implement a comprehensive IT strategy, keeping cyber security protections at the forefront. Contact us today to start your journey towards headache free IT support.
Computerease IT Support of Arlington
205 N Michigan Ave, Suite 810
Chicago, IL 60601
Phone: (312) 463-4545
Hours: Monday through Friday, 8:30 AM to 5:00 PM, with support available 24/7/365.
If your team is dealing with slow response times, recurring technical problems, or a compliance review you’re not sure you’d pass, it’s worth a second look. Our free assessment includes:
Yes. We regularly support businesses handling policy, account, and financial data, with security built around what that kind of information actually requires.
We aim to respond to system-down, business-critical issues in 15 minutes or less. Our help desk is staffed by real technicians, not an automated queue.
Yes. Our CISSP-led team has direct experience helping healthcare and financial organizations meet the compliance standards their industries require.
Yes. We set up secure remote access, manage devices wherever they’re located, and make sure a team member working from home has the same reliable access as someone in the office.
Clients start with a one-year initial agreement. After that, most continue month to month because the relationship holds up on its own.
A national call center can’t send someone to your Arlington Heights office the same afternoon. We can, and we already understand the mix of regulated and small local businesses that make up this market.