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Chicago: 312-554-7550
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St. Louis : 314-432-1661
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Metro East IL : 618-346-8324
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Central IL : 217-528-0500
You do not have an in-house IT department, and you should not need one to get real support. Computerease provides IT support for small and medium businesses across Missouri & Illinois, sized and priced for a business that is not a Fortune 500 company.
Computerease provides flat-rate managed IT support for small and medium businesses in Missouri & Illinois: help desk support, cybersecurity, backups, and technology planning, all from a family-owned provider rather than a faceless national call center. Founded in 1984 and led today by Ryan Haislar, CISSP, we are a small business ourselves, and we size our support to fit yours.
A Family-Owned Business That Understands Yours
Computerease is a locally owned, family-operated business, not a franchise or a private-equity-backed rollup. That matters for a small or medium business specifically, because our local team understands the budget constraints, the wearing-many-hats reality, and the pressure of every dollar counting in a way a national call center answering for a hundred different MSPs simply does not.
What’s Included
- Flat-Rate IT Support: predictable monthly cost instead of a surprise invoice every time something breaks.
- Cybersecurity Built for Your Budget: multi-layered protection sized for a small or medium business, not priced like an enterprise contract.
- Reliable Backups: your data protected so a hardware failure or ransomware attempt does not put your business at risk.
- Cloud Guidance: honest advice on whether and how to move systems to the cloud, based on your business, not a sales quota.
- Responsive Help Desk: real people who pick up the phone and resolve problems quickly, not a ticket queue you wait on.
AI Tools Without an IT Department to Manage Them
A small or medium business is often the last to get formal guidance on AI tools like Copilot, not because the tools are not being used, but because there is no internal IT department to write a policy or check the configuration before someone starts using one.
We help small and medium businesses set basic AI guardrails, what data can go into a tool, who has access, without requiring you to hire for it or slow your team down waiting on a formal policy process.
Our Process
- Free IT Assessment: a no-obligation, 57-point review of your network, security, and backups.
- Plan: we build a support plan around your budget and your business, not a one-size template.
- Onboard: systems get documented and set up without disrupting your workday.
- Monitor & Support: our local support team watches your network 24/7 and responds when something needs attention.
- Review: your support plan gets reassessed regularly as your business grows.
FREE IT Assessment, No Obligation!
Are you completely fed up with chronic computer problems and escalating IT costs? Do you worry that your backups and IT security are lacking? Do you have a sneaking suspicion that your current IT guy doesn’t have a handle on things? Our free, 57 point free IT Assessment will reveal and show you how to eliminate all your IT problems and never pay for unnecessary IT expenses again.
Complete this form to schedule your IT Assessment!
Need IT Support That Fits Your Business?
Whether you need help managing day-to-day technology, strengthening security, or planning for growth, Computerease provides the IT support your small or medium-sized business needs. We’ll help you keep your technology reliable, secure, and working for your business.
Support That Grows With a Growing Business
The support plan that fits a 10-person business rarely still fits once you have added staff, opened a second location, or taken on new software, and a plan set once at the start and never revisited tends to fall behind the business it was built for.
We review your support plan on a regular basis rather than setting it once and leaving it alone, backed by our 100% money-back guarantee, so you are never stuck with a plan that stopped fitting your business.
Services We Offer
Every Computerease service is available to your business, sized and priced to fit a small or medium business rather than an enterprise budget.
Areas We Serve
Computerease supports small and medium businesses from four regional offices across Missouri and Illinois, providing responsive local support backed by 24/7 monitoring, cybersecurity, and long-term technology planning.
Our regional offices provide on-site support throughout our core footprint, while our remote support capabilities let us serve small and medium businesses with employees working from home or a second location anywhere in the country.
Greater St. Louis Metro
On-site and remote support for small and medium businesses throughout the bi-state St. Louis metro, including the Illinois Metro East.
- Â Â IT Support in St. Louis, MO
- Â Â IT Support in Clayton, MO
- Â Â IT Support in Edwardsville, IL
- Â Â IT Support in Belleville, IL
Chicago & the Western Suburbs
IT support for small and medium businesses across Chicago and the western suburbs, from downtown offices to the I-88 corridor.
- Â Â IT Support in Chicago, IL
- Â Â IT Support in Oak Brook, IL
- Â Â IT Support in Naperville, IL
- Â Â IT Support in Rosemont, IL
- Â Â IT Support in Elk Grove Village, IL
Central Illinois
Small and medium business IT support throughout Central Illinois from our Springfield office.
Beyond our regional offices, Computerease also supports small and medium businesses with multiple locations and remote employees across the country, providing centralized IT support, cybersecurity, and strategic guidance to keep every location working together.
Computerease Small Business IT vs. National MSPs
| Â | Computerease Small Business IT | National MSP |
Who answers the phone | A real, local person | Call center queue |
Pricing | Sized and priced for small and medium business budgets | Enterprise pricing structure |
Ownership | Family owned, no outside investors | Often private equity backed |
Agreement terms | One-year start, then month-to-month | Often multi-year lock-in |
Guarantee | 100% money-back guarantee | Rare |
What Reliable Small Business IT Really Means
Reliable IT for a small or medium business is not really about having the same tools as a Fortune 500 company. It is about not losing a day of work to a computer problem, and not wondering whether your business is an easy target because you do not have an IT department.
Our goal is not just to fix what breaks. It is to give a growing business the same confidence in its technology that a much larger company has, without the enterprise price tag.
Get Your Free IT Assessment
Our free, 57-point assessment includes a review of your network, security, and backups, with no obligation.
Frequently Asked Questions
No, that is exactly who this service is built for. You get the support of a full IT team without hiring for it.
No, and we would not want to sell you that. Support is sized and priced to fit a small or medium business, not stretched from an enterprise contract.
Yes. We back our work with a 100% money-back guarantee.
Yes. We give honest guidance based on your business and budget, not a sales quota.
Clients start with a one-year initial agreement. After that, most continue month to month because the relationship holds up on its own.
Key Takeaways
- Flat-rate IT support sized and priced for a small or medium business, not an enterprise contract.
- Family owned since 1984, understanding the budget realities a small business actually faces.
- Backed by a 100% money-back guarantee.
- Support plans reviewed regularly as your business grows, not set once and forgotten.
- Serving small and medium businesses across Missouri and Illinois, including St. Louis, Chicago, Oak Brook, Springfield, Edwardsville, Belleville, Elk Grove Village, Naperville, Rosemont, and Clayton.