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Computerease

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Managed IT Services That Keep Your Business Running

Proactive IT Support From a Local Team You Can Count On

One flat monthly rate. Local team who answers the phone. Proactive monitoring that catches problems before they cost you a workday. Computerease has supported businesses across Missouri and Illinois since 1984, and we are still family owned, second generation, with no outside investment.

Computerease provides Managed IT Services for small and medium businesses across St. Louis, Missouri and Illinois, including Chicago, Springfield, and the Metro East. For one flat monthly rate, our local team monitors your network around the clock, staffs your help desk, and handles your backups and security. Founded in 1984 and led today by Ryan Haislar, CISSP, Computerease is still family owned and second generation.

What You Get With Computerease Managed IT Services

  • Family Owned Since 1984: second generation, with no outside investment or private equity ownership.
  • Real People Answer the Phone: your call is answered by a member of our local team, not an automated system or an outsourced call center.
  • Local, On-Site Response: team members dispatched from four regional offices when a fix needs hands on-site.
  • One-Year Start, Then Month-to-Month: clients stay because the work holds up, not because a contract requires it.
  • Nationally Recognized: named to the Inc 5000 and the CRN MSP 500 list of top managed service providers.
  • Already Have IT Staff? we work alongside them as backup, not a replacement.
Co-Managed IT Services

What's Included in Managed IT Services

  • Round-the-Clock Monitoring: of your network, servers, and devices, catching issues before they cost you a workday.
  • Unlimited Help Desk Support: Calls are answered by our local team, with experienced team members available to resolve issues quickly and without per-ticket surprise costs. 
  • Automated Patch Management: your operating systems and software stay current, closing known security gaps automatically.
  • Data Backup and Protection: so a hardware failure or ransomware attempt does not mean lost work.
  • Server, Router, Printer, and Desktop Support: for the equipment your team touches every day.
  • Vendor and Procurement Management: a single point of contact for your hardware and software vendors, so you are not the one on hold.

Security is built around our Global Defender suite, with a next-generation Layer 7 firewall, content filtering, secure DNS, an always-on VPN, and 24x7x365 SOC monitoring on every device, in the office or on the road.

Schedule a 15-Minute Discovery Call

Not Sure Where to Start? Let’s Talk IT

If you’re wondering whether your current IT setup is enough, or if there’s a smarter, more secure way to operate, let’s talk. We’ll guide you through your next step.
Schedule a 15 Minute Discovery Call

Core Technology Services

Managed IT Services

Total responsibility for your technology environment.

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Network Security

A managed firewall and secure remote access to protect the network we support.

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Co-Managed IT Services

Extra depth and 24/7 monitoring for a business that already has internal IT staff.

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Cloud Computing

Managed Microsoft 365, Teams, and hosted applications.

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Business IT Solutions

Technology planning and network design built around how your business runs.

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Data Backup & Recovery

Automated, monitored backups built on the 3-2-1 method.

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VoIP Services

Cloud phone systems that work the same whether your team is in the office or remote.

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IT Consulting & Implementation

Planning support for a move, upgrade, or system rollout.

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Managed Print Services

Printer fleet management without surprise supply invoices.

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AI for Business

Grounded guidance on where AI tools genuinely help your team, without the hype.

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Preparing Your Business for AI Starts With Stable IT

Artificial intelligence is changing how businesses operate, but AI is only as effective as the technology behind it. Microsoft Copilot and other AI tools rely on secure Microsoft 365 environments, well-managed devices, reliable cloud infrastructure, and strong identity protection to deliver accurate, secure results.

Managed IT Services provide that foundation. We help businesses modernize their technology, strengthen cybersecurity, organize Microsoft 365, and build the infrastructure needed to adopt AI with confidence. Whether you’re exploring AI for the first time or expanding its use across your organization, we help ensure your technology is ready before you move forward.

Our Process

Five clear steps from your first conversation to ongoing, proactive support.

1

Free IT Assessment

A 57-point, no-obligation review of your network, security, and backups.

2

Plan

We build a support plan around what your business actually needs, not a template.

3

Onboard

We document your systems and set up monitoring without disrupting your workday.

4

Monitor and Support

Certified engineers watch your network 24/7 and respond when something needs attention.

5

Review

Regular check-ins so your support keeps pace as your business changes.

Strategic Technology Planning

Good Managed IT Services are about more than fixing computers when something breaks. They help you make better technology decisions before problems happen.

Our team works with business owners and leadership teams to develop practical technology roadmaps that align with business goals. That includes planning equipment replacement cycles, budgeting for future investments, strengthening cybersecurity, preparing for AI adoption, supporting business growth, and helping technology keep pace as your organization changes.

Rather than reacting to problems, we help you make informed technology decisions that reduce risk, improve productivity, and support long-term success.

A Technology Plan That Grows With You

The IT support that fits a 12-person office is not the same support a 40-person office needs. As you add employees, open a new location, or bring on new software, your support needs change with you, and a plan that was right a year ago can quietly stop being enough.

We review your support plan on a regular basis rather than setting it once and leaving it alone, so decisions about staffing, budget, and new locations get made with current information instead of a plan built for the business you used to be.

Need IT Help?

Tell us what’s going on with your IT. No hard sales, no pressure. Just helpful guidance from our team.
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INDUSTRY EXPERTISE

Industries We Support

Healthcare

Healthcare

Patient care cannot wait on a slow network. We keep EHR systems, imaging, and patient data available and protected, with the uptime and privacy safeguards healthcare practices depend on.
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Accounting & Financial Services

Accounting & Financial Services

Tax season does not pause for a server problem. We support the systems accounting and financial firms rely on, with backups and security built around client data you cannot afford to lose.
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Manufacturing

Manufacturing

A production line stopped by an IT issue costs real money by the hour. We support the network behind your shop floor systems and keep production data backed up and protected.
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Engineering & Construction

Engineering & Construction

Large design files and job-site connectivity create IT problems most firms are not built to solve internally. We support the network and file access engineering and construction teams need in the office and out in the field.
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Legal

Legal

Client confidentiality is the job. We support case management systems and document platforms with the access controls and data protection a law firm's ethical obligations require.
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Small & Medium Business

Small & Medium Business

For a small or growing business, a steady IT partner turns a cycle of recurring computer problems into a support plan with room to grow. We size our support to fit your business today, not a package built for a company twice your size.
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Areas We Serve

Computerease delivers Managed IT Services from four regional offices across Missouri and Illinois, pairing responsive local support with 24/7 monitoring, cybersecurity, and technology planning built around your business. Whether you run a single office, several locations, or a team spread across the country, the same standard of support follows your business everywhere.

Our regional offices handle on-site help desk and hardware needs throughout our core footprint, while remote support and monitoring extend that same coverage to businesses with branch offices or employees working outside our primary service area.

Outside our regional footprint, Computerease also supports businesses with multiple locations and remote teams across the United States, whether headquartered in Missouri, Illinois, or elsewhere, with centralized help desk support, cybersecurity, and technology planning that keeps every location on the same standard.

St Louis skyline representing cybersecurity services for local businesses

Greater St. Louis Metro

Managed IT support for businesses throughout the bi-state St. Louis metro, including the Illinois Metro East.

Chicago & the Western Suburbs

Managed IT support for businesses across Chicago and the surrounding suburbs, from downtown offices to the I-88 corridor.

IT Services in Springfield​

Central Illinois

Managed IT support for businesses throughout Central Illinois from our Springfield office.

Computerease Managed IT Services vs. National MSPs

Comparison Point National MSP Computerease Managed IT Services
Who answers the phone
Call center queue
A team member based in this region, not a call center
On-site support
Varies by contractor network
Local techs dispatched from 4 regional offices
Agreement terms
Often multi-year lock-in
One-year start, then month-to-month
Who owns the company
Often private equity backed
Family owned, second generation, no outside investors
Monitoring
Varies by plan tier
24/7/365 across your network, servers, and devices

What Our Clients Say

I have been with Computerease for many years. They have a great team of I.T. techs, whether it is on the phone or coming to my office. They are fast and efficient.

Chris Gianino

Simple Moves

We are a small business and have been a Computerease client for years. I highly recommend their services for large and small firms. Always extremely efficient with their response times and very knowledgeable on all things computers/systems!

Erin Morris

AAIC

I have to say, these guys and girls are the BEST! They are there for every question and issue, always with the perfect resolution. We reach out to them often just exploring options with our systems. Computerease always makes our lives easier! We love them!!

Chris Sigman

Inner Wellness

Deep knowledge of systems hardware, Microsoft OS and many software platforms. Very responsive when we have issues. Computerease never leaves us hanging. A true partner for a company like ours that does not have in-house IT support. I give them my highest recommendation.

Bob Barenholtz

St. Louis Tag

Dan was incredibly kind, patient, and helpful, hands down the easiest laptop transition I’ve had in over 20 years! I was able to work all day while he handled everything, and he also got our conference room tech running smoothly. Everything feels easier and better than our old setup, the Computerease team is really good.

Kelly Crabtree

Columbus Capital Partners

Get a Free IT Assessment

Our free, 57-point assessment includes:

  • A full review of your current network and security posture.
  • A scan for vulnerabilities, misconfigurations, and compliance gaps.
  • A check on whether your backups would actually hold up in a real recovery.
  • A clear, plain-language report with next steps.

Book Your Free IT Assessment

Questions Businesses Ask Us

  • What is Computerease?

    Founded in 1984 by Dennis (Ike) Haislar, Computerease is a Managed Services Provider serving Greater St. Louis and all of Illinois, now led by his son Ryan Haislar, CISSP.

  • What is a Managed Services Provider?

    An outsourced company that remotely manages a business's IT infrastructure and end-user systems, usually for one flat monthly rate.

  • Do I really need IT support?

    Keeping up with security threats, industry compliance, and the right hardware for your business takes real time. A Managed Services Provider handles that so you do not have to, with your infrastructure protected around the clock.

  • What if I already have internal IT support?

    We offer co-managed services as a supplement to your existing staff, combining with your team's skills rather than replacing them.

  • Why should I use a local IT company?

    The best customer service still happens face-to-face. While most issues can be handled remotely, a local team can be on-site when a personal touch matters.

  • Do you answer your phones live?

    Yes. Every call is answered by a real person, not a voicemail queue.

  • Do you have a guaranteed response time?

    Most technology problems can be handled remotely, often within minutes of your call. For issues that need a hands-on visit, local team members respond quickly.

  • Do you require a long-term contract?

    Clients start with a one-year initial agreement. After that, most continue month to month because the relationship holds up on its own.

  • Why do businesses switch to Computerease?

    Most clients come to us because they're frustrated with slow response times, recurring technology problems, inconsistent communication, or cybersecurity concerns. Others are looking for a more strategic IT partner after their previous provider was acquired by a larger company or stopped providing the personal service they expected. We focus on responsive support, practical technology planning, and long-term relationships built on trust.

  • How much do Managed IT Services cost?

    Pricing is built around the size of your business and what you need supported. Start with a free IT Assessment and we will give you a straight answer on cost.

Key Takeaways

  • Computerease has provided Managed IT Services in St. Louis and Illinois since 1984, family owned across two generations.
  • One flat monthly rate covers 24/7 monitoring, help desk support, backups, security, and hardware support.
  • Clients start with a one-year agreement, then move to month-to-month.
  • Real people answer the phone, and local team members handle what remote support cannot.
  • Serving businesses across Missouri and Illinois, including St. Louis, Chicago, Oak Brook, Springfield, Edwardsville, Belleville, Elk Grove Village, Naperville, Rosemont, and Clayton.