Computerease IT Support of Chicago
200 W Madison St #2100
Chicago, IL 60606
(312) 463-4545
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Chicago: 312-554-7550
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St. Louis : 314-432-1661
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Metro East IL : 618-346-8324
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Central IL : 217-528-0500
Leverage 40+ years of family-owned IT experience. Computerease offers responsive CISSP-led cybersecurity, proactive managed IT services, and 24/7 support for all sizes of business across the Greater Chicago Area.
Why Chicago Businesses Choose Computerease for IT Support
In the competitive landscape of Chicago, from the bustling Loop to the industrial parks of Schaumburg, your technology infrastructure is the backbone of your success. Any amount of IT downtime, security vulnerability, or compliance failure can have significant consequences. For law firms in Naperville, manufacturing plants in Elk Grove Village, and healthcare providers in Arlington Heights, reliable IT isn’t a luxury—it’s a necessity.
Computerease is more than just another IT vendor. We are your strategic partner, dedicated to building resilient and efficient technology foundations. As a second-generation, family-owned business serving the Chicagoland area since 1984, we have a deep understanding of the local market. We combine the dedicated, personal service of a local partner with the advanced security and technical capabilities of an enterprise-level provider.
The Computerease Advantage: Your Local Chicago IT Partner
CISSP-Led Cybersecurity: Our security strategies are architected and overseen by a Certified Information Systems Security Professional (CISSP), offering your business the highest level of protection against modern threats.
40+ Years of Local Experience: Since 1984, we have been helping Chicago businesses thrive. We’re a family-owned and operated company that is invested in the community.
No Binding Long-Term Contracts: We are confident in the value we provide. We earn your loyalty through exceptional service, not restrictive contracts.
24/7 Chicago-Based Support: When you have an urgent IT issue, you’ll speak directly with a qualified, local technician who understands your setup—not a generic call center.
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Not Sure Where to Start? Let’s Talk IT
If you’re wondering whether your current IT setup is enough – or if there’s a smarter, more secure way to operate – let’s talk. We’ll guide you through your next step.
Local Chicago IT Service Management
Work From Home
Keep your entire team productive and secure working from any location.
Microsoft 365
Utilize the power and functionality of Microsoft 365 for your business.
IT Helpdesk
Tech experts are available 24/7/365 to help address any problems.
Virtualization
Add efficiency for your business with virtualization.
vCIO Services
Guidance for all things tech for your business.
Comprehensive Managed IT Services in Chicago
Proactive Management for Peak Performance and Security.
The old “break-fix” model of IT support is outdated and inefficient. Waiting for a problem to occur before addressing it leads to costly downtime and lost productivity. Modern businesses in dynamic cities like Chicago require a proactive approach—a managed service provider (MSP) that prevents issues before they can impact your operations.
Our Managed IT Services plan offers a complete, all-in-one IT solution for small and mid-sized businesses (SMBs) across Chicago and its surrounding suburbs.
What Does Our Chicago Managed IT Support Include?
24/7/365 Network Monitoring and Management
Our team keeps a constant watch over your entire IT environment. Using sophisticated monitoring tools, we can instantly detect potential hardware failures, network bottlenecks, and system anomalies. From your servers in a downtown data center to employee laptops in Aurora, we ensure your network remains stable and secure.
Proactive System Maintenance and Patching
Unpatched software and operating systems are the primary entry points for cybercriminals. We implement a rigorous patch management schedule for all your devices and applications, systematically closing security gaps as soon as updates become available.
Unlimited Help Desk and Onsite Support
A technology problem shouldn’t bring your workday to a halt. Our Chicago-based help desk provides unlimited remote and onsite support for your entire team. Whether it’s a simple software question or a complex network outage, your employees receive fast, friendly, and effective assistance from our expert technicians.
Strategic IT Consulting and vCIO Services
Your technology investments should be a catalyst for growth. Our Virtual CIO (vCIO) service provides the executive-level guidance you need to create a technology roadmap, plan your IT budget, and ensure your tech strategy aligns with your long-term business objectives.
Complete Vendor Management
Stop spending valuable time navigating support calls with your internet, software, or hardware vendors. We serve as your single point of contact for all technology-related third parties, managing the relationships and resolving technical issues on your behalf.
Local Knowledge: We are deeply familiar with the Chicago business ecosystem. We understand the connectivity challenges, the preferred technology vendors, and the specific regulatory pressures facing industries throughout Cook, DuPage, Kane, and Lake counties.
Specialized IT Support for Chicago’s Key Industries
Every industry has its own technology challenges and compliance requirements. We don’t offer one-size-fits-all solutions. Our team has decades of experience providing tailored IT support for businesses across Chicago’s diverse economic landscape.
IT Services for Healthcare and Medical Practices
We support healthcare organizations throughout the Chicago area, from small private practices in the suburbs to clinics within larger hospital networks. We ensure your Electronic Health Records (EHR) and Practice Management (PM) systems are running optimally, your network is fully HIPAA compliant, and your critical patient data is secure from cyber threats.
IT Solutions for Financial & Accounting Services
From accounting firms in the Loop to wealth management companies in the suburbs, Chicago's financial sector demands the highest level of security and reliability. We implement bank-grade cybersecurity measures to protect sensitive client data and help firms adhere to stringent regulations from FINRA, the SEC, and other governing bodies.
Managed IT for Manufacturing and Distribution
Chicago is a major hub for manufacturing and logistics. We understand that on the shop floor or in the warehouse, any IT failure can halt production and disrupt the supply chain. We provide robust support for ERP systems, inventory management platforms, and industrial control systems, backed by disaster recovery plans that minimize operational downtime.
Engineering & Construction IT Support
Computerease understands the unique technological needs of your team in the field and in the office. It’s complex to be able to recommend and advise on the best technology for your Auto-CAD drawings versus your field laptops. As an IT support company with an almost 40-year track record of proven IT support for engineering and construction companies, Computerease brings valuable expertise to your business.
IT Support for Law Firms in Chicago
In the legal field, security, confidentiality, and uptime are non-negotiable. We provide specialized support for case management software, document management systems (DMS), and e-discovery platforms. We help Chicago law firms ensure client data is protected, communications are secure, and their technology meets the ethical standards required by the ABA.
Small & Medium Business IT Support
Working with a trustworthy, highly responsive, and reliable IT support company can transform your Chicago business. Computerease will put an end to recurring IT problems and get you the help you need quickly. Your team can work productively and securely, backed by our 100% money back guarantee.
Serving Businesses Across the Entire Chicagoland Area
Computerease is a truly local Chicago IT support partner. Our service area extends across the city and its extensive suburban network, ensuring we can provide both remote and rapid onsite support wherever your business is located.
We provide expert IT services to these and other Illinois communities:
Chicago: Serving all neighborhoods, from the Loop and River North to Lincoln Park and Hyde Park.
Naperville & Aurora: Supporting the thriving business communities along the I-88 corridor.
Schaumburg & Elk Grove Village: Providing specialized IT for the dense concentration of commercial and industrial businesses.
Arlington Heights & Palatine: Delivering reliable managed IT to professional service firms and businesses in the northwest suburbs.
Downers Grove & Oak Brook: Supporting corporate headquarters and businesses in the western suburbs.
Carol Stream & Addison: Focused IT solutions for manufacturing, distribution, and service-based companies.
Itasca, Rosemont, & Bensenville: Proximity and expertise for businesses in the O’Hare-area commercial hub.
And more: Including Bolingbrook, Des Plaines, Franklin Park, Niles, Plainfield, Rolling Meadows, Wheeling, Wood Dale, and Woodridge.
No matter where you are in the Greater Chicago area, Computerease delivers the responsive, local IT partnership you need.
Chicago Cloud Solutions and Migration Services
Embrace the Flexibility and Power of the Cloud
The future of business is in the cloud. Cloud platforms offer unmatched scalability, flexibility, and opportunities for collaboration. As a certified Microsoft Cloud Solution Provider, Computerease helps Chicago businesses make a smooth, secure transition to the cloud.
Microsoft 365 & Google Workspace Management
We do more than just resell licenses. We fully manage your Microsoft 365 or Google Workspace environment to maximize security and productivity. We configure secure data sharing policies, optimize Teams or Meet for collaboration, and ensure your cloud data is properly backed up.
Cloud Server and Infrastructure Migration (Azure/AWS)
Is it time to retire that aging, on-premise server? We specialize in migrating physical servers and complex infrastructure to the cloud (Microsoft Azure or Amazon Web Services). This eliminates the need for costly hardware refreshes, reduces your physical footprint, and provides superior reliability.
VoIP Business Phone Systems
Modernize your communications with a Voice over IP (VoIP) phone system. Our cloud-based phone solutions allow your team to stay connected from anywhere, using their office number on their desk phone, computer, or mobile app. It’s the perfect solution for today’s hybrid work environments.
Data Backup And Disaster Recovery For Chicago Businesses
Building a Resilient Business That Can Withstand Any Disruption
What would happen to your business if a fire, flood, or ransomware attack destroyed your office and servers? Without a solid business continuity plan, the consequences could be catastrophic.
Computerease provides comprehensive Backup and Disaster Recovery (BDR) solutions designed to protect your data and ensure your Chicago business can recover quickly from any disaster.
Automated, Frequent Backups: We take incremental backups of your critical systems as often as every hour, dramatically minimizing the amount of data that could be lost in a disaster scenario.
Hybrid Cloud Backup Strategy: Your data is backed up to a local appliance for fast, on-site recovery and then encrypted and replicated to multiple secure, off-site data centers for geographic redundancy.
Rapid Recovery & Instant Virtualization: In the event of a server failure, we can spin up a virtual copy of your server either locally or in the cloud within minutes. This allows your team to continue working with minimal disruption while we address the primary hardware issue.
Regular, Verifiable Testing: We don’t just assume backups are working; we prove it. We conduct regular tests and recovery drills to ensure that when you need your data, it will be there.
Don’t gamble with your business’s future. Our BDR solutions ensure you are prepared for the unexpected.
Chicago Cybersecurity Services: Defending Your Business Against Threats
Expert, CISSP-Certified Protection in Chicagoland
Cyberattacks are a significant threat to businesses of all sizes, and Chicago’s thriving economy makes it a prime target. Ransomware, business email compromise, and sophisticated phishing campaigns can cripple an organization, leading to financial loss and reputational damage.
As a premier Chicago Cybersecurity Firm, Computerease integrates security into every layer of our service. Our CISSP-led team designs and implements a defense-in-depth security posture that provides far more protection than a simple firewall and antivirus program.
Our Advanced, Multi-Layered Cybersecurity Services
Endpoint Detection and Response (EDR): We deploy next-generation EDR solutions that use artificial intelligence and behavioral analysis to identify and neutralize zero-day threats and sophisticated malware that traditional antivirus tools cannot detect.
24/7 Security Operations Center (SOC): Our SOC provides around-the-clock threat monitoring. If a potential breach is detected on your network—even on a weekend or holiday—our security analysts respond immediately to contain the threat.
Advanced Email Security and Anti-Phishing: Since most cyberattacks originate from a malicious email, we implement powerful email security protocols, including advanced spam filtering, link scanning, and attachment sandboxing, to keep threats out of your inbox.
Dark Web Monitoring: We proactively monitor the dark web for stolen credentials associated with your company’s domain. If your employees’ usernames or passwords appear in a data breach, we are alerted and can take immediate action.
Cybersecurity Awareness Training: We empower your employees to be your first line of defense. Through ongoing training modules and simulated phishing attacks, we teach your Chicago-based team how to recognize, avoid, and report potential cyber threats.
Compliance and Regulatory Expertise:
For businesses operating in regulated fields, maintaining compliance is paramount. We have extensive experience assisting Chicago-area healthcare providers with HIPAA, financial firms with SEC and FINRA regulations, and government contractors with CMMC requirements.
Co-Managed IT Chicago: A Strategic Partnership for Your Internal IT Team
Enhance Your IT Department’s Capabilities
Does your Chicago business already have an in-house IT manager or a small IT team? Our Co-Managed IT Services (Co-MITs) are designed to augment your existing resources, not replace them.
This collaborative model is ideal for mid-sized companies in the Chicago area that need to scale their IT capabilities, access specialized expertise, or leverage enterprise-grade tools without the high cost of hiring additional staff.
How Co-Managed IT Empowers Your Chicago Business
Bridge Skill Gaps: Let your internal team focus on daily user support and strategic projects while we manage complex cybersecurity, cloud infrastructure, and 24/7 network monitoring.
Provide Backup and Escalation: When your IT manager is on vacation, out sick, or overwhelmed with a critical project, our team seamlessly provides coverage and serves as a tier-2 or tier-3 escalation point.
Access to Enterprise-Class Tools: Your team gains access to our powerful suite of IT management tools, including advanced ticketing systems, documentation platforms, and security monitoring software.
Project Support and Implementation: Planning a large-scale cloud migration, office move, or infrastructure upgrade? Our team of senior engineers can provide the project management and technical expertise to ensure a successful outcome.
Co-managed IT offers the perfect balance: the immediate, on-site presence of your internal staff combined with the deep expertise and broad resources of a dedicated managed service provider.
What Client’s Say About Us
I have been with Computerease for many years. They have a great team of I.T. techs, whether it is on the phone or coming to my office. They are fast and efficient.
Chris Gianino
Simple MovesWe are a small business and have been a Computerease client for years. I highly recommend their services for large and small firms. Always extremely efficient with their response times and very knowledgeable on all things computers/systems!
Erin Morris
AAICI have to say, these guys and girls are the BEST! They are there for every question and issue, always with the perfect resolution. We reach out to them often just exploring options with our systems. Computerease always makes our lives easier! We love them!!
Chris Sigman
Inner WellnessDeep knowledge of systems hardware, Microsoft OS and many software platforms. Very responsive when we have issues. Computerease never leaves us hanging. A true partner for a company like ours that does not have in-house IT support. I give them my highest recommendation.
Bob Barenholtz
St. Louis TagDan was incredibly kind, patient, and helpful — hands down the easiest laptop transition I’ve had in over 20 years! I was able to work all day while he handled everything, and he also got our conference room tech running smoothly. Everything feels easier and better than our old setup — the Computerease team is really good.
Kelly Crabtree
Columbus Capital PartnersNot Ready To Call Us Just Yet?
If you’re not ready to call just yet, check out our free IT Buyer’s Guide. This FREE report is your comprehensive guide to avoid hidden fees and bloated contracts that other IT support companies in Chicago claim that you “absolutely need.”
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Your Partner for Chicago IT Infrastructure Support
For fast response times, Computerease is perfectly situated to provide businesses in Chicago world class IT Services. Our office is available to provide a wide range of services to local businesses. With our IT Helpdesk Services, your team has 24/7 IT Support, no matter when and where they work. If your business finds itself looking at a disaster, you want Chicago's most reliable IT Support Company. As Chicago’s IT experts, business owners have trusted us with all their IT support needs. We work alongside business owners to design and implement a comprehensive IT strategy, keeping cyber security protections at the forefront. Contact us today to start your journey towards headache free IT support.
Directions to Computerease’s Chicago Office
Computerease IT Support of Chicago is located on 200 West Madison, Suite 2100, Chicago, IL. From Chicago Midway International Airport (MDW) get on I-55 N/Stevenson Expy, and head south on S Cicero Ave. Then make a U-turn at W 59th St, and turn right onto the Interstate 55 N/Stevenson Expy ramp to Chicago. Next continue on I-55 N/Stevenson Expy, adn take Exit 292A to S Franklin St. At this point take the Franklin St exit from IL-110 E, and merge onto I-55 N/Stevenson Expy. After that take exit 292A to merge onto I-90 W/I-94 W toward W Ryan Expy/Wisconsin, and use the right 2 lanes to take exit 51H for I-290 W. Afterwards, keep right at the fork to continue on Exit 51I, follow signs for Ida B Wells Dr and merge onto IL-110 E. Next take the Franklin St exit, and keep right, follow signs for Franklinn St and merge onto S Franklin St. Then continue on S Franklin St. Drive to W Madison St, and merge onto S Franklin St. At this point turn right onto W Calhoun Pl, and turn right at the 1st cross street onto N Wells St. Finally, turn right at the 1st cross street onto W Madison St, and Computerease IT Support of Chicago will be on the right.
We’re open Monday-Friday 8:30am-5pm but provide support 24/7/365.
For additional questions you can call us at (312) 432-1661
Schedule Your Free, No-Obligation Network Assessment Today
Is your current IT provider holding your business back?
If you are frustrated with slow support, persistent technical problems, or growing concerns about cybersecurity, it’s time to explore a better option.
Computerease offers a Free Network Assessment for qualifying businesses across the Chicago metropolitan area. Our experts will:
- Conduct a thorough review of your current IT infrastructure and security posture.
- Scan for vulnerabilities, misconfigurations, and potential compliance issues.
- Verify the integrity of your data backup and recovery systems.
- Deliver a clear, easy-to-understand report with actionable recommendations.
Stop letting technology be a source of stress. Partner with Chicago’s trusted IT experts.
Fill out the form at the top of this form or give us a call now to speak with a Chicago IT specialist.Â
Frequently Asked Questions About Chicago IT Support
We work with small companies with just 1 or 2 employees to large companies with hundreds of team members. All of our solutions are enterprise-grade and designed to scale small or large.Â
We are committed to fast response times. For critical, system-down issues, we aim to respond in 15 minutes or less. Our local Chicago help desk is staffed by live technicians, ensuring you get immediate attention without navigating frustrating phone menus.
Yes. We are experts in creating secure and productive work-from-anywhere environments. We can set up secure VPNs, manage mobile devices, and ensure your remote team members in Chicago or across the country have reliable access to company resources.
Our pricing is typically a flat, predictable monthly fee based on the number of users and devices we support. This all-inclusive model covers all proactive maintenance, monitoring, and help desk support. We provide a custom, transparent quote with no hidden fees.
Absolutely. Our CISSP-led team has deep expertise in navigating complex regulatory landscapes. We can perform a gap analysis, implement the necessary technical controls, and provide the documentation needed to pass your audit.
When a critical piece of hardware fails, you need a partner who can be onsite in your Naperville office or Schaumburg facility right away. A national provider can’t match that level of responsiveness. As a local, family-owned business, we are invested in the success of the Chicago community—when you succeed, we succeed.
Our pricing is typically a flat, predictable monthly fee based on the number of users and devices we support. This all-inclusive model covers all proactive maintenance, monitoring, and help desk support. We provide a custom, transparent quote with no hidden fees.
Computerease
Your Trusted Chicago IT Partner Since 1984.
Serving Chicago, Naperville, Schaumburg, Aurora, and All Surrounding Suburbs.
Services: Managed IT Services | Cybersecurity | Co-Managed IT | Cloud Solutions | VoIP | Data Recovery
Areas Served: Chicago, IL | Naperville, IL | Schaumburg, IL | Aurora, IL | Arlington Heights, IL | Elk Grove Village, IL | and surrounding Illinois communities.