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Chicago: 312-554-7550
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St. Louis : 314-432-1661
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Metro East IL : 618-346-8324
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Central IL : 217-528-0500
Stop Waiting for IT Support. We Answer Live, Every Time.
Finally, a Responsive Managed IT Partner for St. Louis & Chicago Businesses. You deserve better than voicemail hell and endless ticket queues. We pick up the phone live—24/7.
Is Your Current IT Company Ignoring You?
It’s the most common complaint we hear from new clients: "Our old IT guy takes days to call back." In today’s fast-paced digital economy, you cannot afford to wait. A server crash or a network outage isn't just an inconvenience—it's a direct hit to your revenue and reputation.
At Computerease, we do things differently.
We are a second-generation, family-owned business founded in 1984. We understand that behind every support ticket is a person trying to do their job. When you call us, you speak to a live, local expert who can start solving your problem immediately—often within minutes.
Live Answer Support
No automated phone mazes. Real people, real answers.
No Geek-Speak
We explain everything in plain English, empowering you to make informed decisions.
Proactive Protection
We stop problems before they disrupt your business.
100% Satisfaction
A commitment to excellence that has earned us a spot on the Inc. 5000 list.
Advanced Cybersecurity
& IT Support From A
Trusted Family Business
At Computerease, we understand how important trust, consistency, and a personal touch are in choosing an IT partner—because we’ve built our business that way from day one. Our story started back in 1984 when Ike Haislar founded Computerease with a mission to help small businesses make sense of rapidly changing technology.
Today, Ryan Haislar, CISSP, carries that same mission forward—adding cutting-edge cybersecurity expertise while keeping that family-first mindset. Whether you’re an office manager looking for reliable support or an IT director needing a trustworthy co-managed partner, our commitment to integrity, transparency, and long-term relationships is built for you.
“You deserve an IT partner who’s fast, dependable, and delivers old-fashioned customer service – every time.”
Ryan Haislar, CISSP, President/CEOWe’re not a 1-800 vendor. We build real partnerships with businesses like yours.
Why Choose Computerease?
- Over 40 Years in Business
- Family Owned & Operated, Second Generation Business
- Certified Cybersecurity Expertise (CISSP)
- Trusted by 200+ Local Companies
- Midwest-Based Support Teams
- Nationwide Service – Remote & Onsite Support
- Proven Processes with a Personal Touch
Comprehensive Solutions
Beyond co-managed support, we provide a full suite of IT and cybersecurity services designed to keep your business operating at peak efficiency.
Managed IT Services
Total responsibility for your technology environment.
Network Security
Layered defense for your business infrastructure.
Data Backup And Recovery
Business continuity and disaster recovery planning.
Cloud Computing
Scalable, secure, and accessible cloud infrastructure.
Business IT Solutions
Custom technology aligned with your business goals.
VoIP & Communications
Crystal clear business communication systems.
IT Consulting & Implementation
Strategic guidance for digital transformation.
Managed Print Services
Optimized printing workflows and cost control.
Co-Managed IT Services
The force multiplier for your internal IT team.
Cybersecurity
Advanced threat detection and 24/7 monitoring.
Local Experts, Nationwide Reach
While our roots are in the Midwest, our capabilities are nationwide. We support clients with multiple locations and remote workforces across the country.
Chicago is a global hub of commerce, innovation, and industry. In a city this competitive, downtime is not an option. We specialize in supporting the rigorous compliance needs of wealth management firms, CPAs, and legal practices that populate the city.
- Rapid On-Site & Remote Support throughout Chicagoland area.
- Compliance for Financial & Legal Sectors (SEC, FINRA).
- 24/7 Availability: The city that works doesn't stop at 5 PM.
St. Louis is more than just our home; it's the heart of our operations. We understand the unique spirit of the St. Louis business community—values rooted in hard work, integrity, and relationships. Whether you are in Chesterfield or Earth City, you need IT support St. Louis companies can vouch for.
- The 'Show Me' State Standard: Transparent reporting and satisfaction guarantees.
- Localized Expertise for Healthcare & Manufacturing sectors.
- HIPAA compliant IT services for medical and dental offices.
Tailored Technology Solutions
We understand that no two businesses are alike. Whether you need a complete outsourced IT department or specialized support for your internal team, we have a solution designed for you.
1. Fully Managed IT Services
(Outsourced IT)
For Small to Mid-Sized Businesses (SMBs)
Imagine having an entire IT department at your fingertips for a fraction of the cost of hiring internal staff. We take total responsibility for your technology.
- Unlimited Help Desk: Day or night access to certified technicians.
- Vendor Management: We handle ISPs, copier companies, and software vendors.
- Strategic vCIO: Dedicated Virtual Chief Information Officer for planning.
2. Co-Managed IT Services
For Businesses with Internal IT Staff
The force multiplier your internal team needs. We partner with your existing staff to fill gaps, provide expertise, and handle the heavy lifting.
- Prevent Burnout: Let us handle routine maintenance and overflow.
- Access to Expertise: Tap into our CISSP-led security team and senior engineers.
- Scalability: Instantly add resources during busy seasons or major migrations.
3. Advanced Cybersecurity
Solutions (MSSP)
CISSP-Led Protection for High-Risk Industries
Cyber threats are evolving faster than ever. As an MSSP led by a CISSP, we bring enterprise-grade security to the SMB market.
- 24/7 Security Operations Center (SOC): Constant vigilance against hackers.
- Endpoint Detection & Response (EDR): Advanced AI-driven threat neutralization.
- Compliance Management: Meet standards like HIPAA, NIST, CMMC, and PCI-DSS.
Specialized IT Solutions For Your Industry
Generalist IT support misses the nuances of your business. We provide deep expertise in the specific compliance and software needs of your field.
Small & Medium
Businesses IT Support
Scalable, cost-effective IT services designed to help growing businesses stay secure and productive.
READ MORE —Legal IT Support
Technology solutions for law firms that enhance productivity while ensuring data confidentiality and compliance.
READ MORE —Accounting & Financial
IT Support
Secure, reliable IT systems tailored for finance firms to safeguard data and streamline workflows.
READ MORE —Manufacturing IT
Support
Robust IT infrastructure and automation support to optimize production efficiency and reduce downtime.
READ MORE —Surgery Center/ASC IT
Support
Specialized IT management for Ambulatory Surgery Centers to ensure uptime, HIPAA compliance, and reliable connectivity.
READ MORE —IT Services For
Engineering & Construction
End-to-end IT support that powers project collaboration, CAD systems, and field connectivity.
READ MORE —
Trusted by the Region's
Leading Businesses
"Computerease has been our IT partner for over 10 years. Their 'Live Answer' promise is real—whenever we have an issue, a real person picks up and starts solving it immediately. They’ve been instrumental in our growth."
Sarah Jenkins
COO, Midwest Manufacturing Group"As a law firm, downtime is simply not an option. Computerease understands our high-stakes environment and provides the level of security and responsiveness we need to keep our billable hours moving."
Mark Thompson
Senior Partner, Thompson & Associates"Transitioning to Computerease was the best decision we made for our technology infrastructure. Their security focus gives us peace of mind that our patient data is fully protected and HIPAA compliant."
Dr. Elena Rodriguez
Director, City Health Surgery CenterThe Computerease Difference
We don't believe in guessing games. We have honed a proven process over 40 years to ensure every client receives consistent, high-quality results.
1. Audit &
Analysis
We start by listening. We conduct a deep-dive audit of your current network, security posture, and business goals. We identify hidden risks and opportunities for efficiency.
2. Strategy &
Roadmap
We don't just fix what's broken; we plan for where you're going. We create a 3-year technology roadmap that aligns your IT budget with your business growth objectives.
3. Onboarding &
Stabilization
Our dedicated onboarding team ensures a smooth transition. We document your network, deploy our management tools, and stabilize your environment to eliminate recurring issues immediately.
4. Proactive
Management &
Optimization
This is where the magic happens. We monitor your systems 24/7, patch vulnerabilities, and optimize performance. We meet with you quarterly to review progress and adjust strategies.
The Strategic Advantage of a True Security Partner
In a co-managed model, cybersecurity is where a partnership truly shines. Many internal IT teams are brilliant generalists but may lack the niche, up-to-the-minute expertise of a dedicated security professional. Our CISSP-led team doesn't just install software; we provide strategic guidance.
Our CISSP-Led Approach vs. Standard IT Security
Standard IT Security
- Focuses on installing tools like firewalls and antivirus.
- Reacts to alerts as they appear.
- Basic knowledge of compliance frameworks.
- Security is one of many responsibilities.
- Limited by internal resources and tools.
Computerease CISSP-Led Co-Managed Security
- Focuses on building a comprehensive security program based on risk management principles.
- Proactively hunts for threats and analyzes intelligence to anticipate attacker moves.
- Deep, certified expertise in CMMC, SOC 2, and HIPAA, guiding you through the audit process.
- Security is the sole focus, providing executive-level strategy through vCSO services.
- Leverages a multi-million dollar, 24/7/365 Security Operations Center (SOC) and enterprise-grade tools.
Why 200+ Businesses Choose Us
A track record of stability, expertise, and integrity built over four decades.
40 Years of
Family Stability
We've weathered every technological shift—from the first PCs to the cloud revolution.
SECOND GENERATIONFounded in 1984
We've weathered every technological shift—from the first PCs to the cloud revolution.
Family-Owned
Second-generation business deeply rooted in our local communities.
Award-Winning
Honorees of the Inc. 5000 and CRN MSP 500 lists for excellence.
CISSP-Led
Leadership
Security is woven into the DNA of everything we do, led by Ryan Haislar.
Nationwide
Capabilities
Supporting clients with multiple locations and remote workforces across the country.
95% Instant
Resolution
Our tools allow us to fix most issues instantly without stepping foot in your office.
Expertise &
Global Reach
Security is woven into the DNA of everything we do, led by certified CISSP leadership.
NATIONWIDE SERVICEUnderstanding the Importance of Managed IT
Technology is complex, but your relationship with your IT provider shouldn't be. We simplify the complex through strategic leadership and proactive care.
The Hidden Cost of Downtime for SMBs
Missed opportunities, damaged reputation, and data recovery costs. Studies show a single hour of downtime can cost small businesses thousands of dollars.
- Detect pre-tremors before system crash.
- Shift from 'break/fix' to 'managed services'.
- Smartest investment in operational stability.
Cybersecurity: Why 'Good Enough' is Dangerous
Hackers have industrialized cybercrime using automated bots 24/7. They scan for any open door to encrypt your files and demand payment.
- Zero Trust Architecture & MFA everywhere.
- Dark Web Monitoring for stolen credentials.
- Security Awareness Training for your staff.
Cloud Services: Enabling the Future of Work
The traditional office is changing. Cloud computing makes it possible to scale up or down and work from anywhere in the world.
- Microsoft 365 & Azure experts.
- Secure migration of email, files, and apps.
- Enhanced disaster recovery in the cloud.
The Role of the vCIO in Your Business
Most small businesses cannot afford a full-time CIO. Our Virtual CIO service bridges this gap to translate goals into tech requirements.
- Dedicated Virtual Chief Information Officer.
- Align IT budget with growth objectives.
- Every dollar spent on IT delivers ROI.
On-Demand Expertise for a Fraction of the Cost
Hiring for specialized IT skills is expensive and time-consuming. Building an internal 24/7 SOC is often financially unfeasible for most organizations. A co-managed partnership gives you immediate access to a deep bench of talent on a flexible, operational expense basis.
Consider the cost of hiring for just a few key roles:
Senior Cybersecurity
Analyst
$120,000+
Cloud Infrastructure
Engineer
$130,000+
Network Architect
$140,000+Building a 24/7 SOC
$1,000,000+annually
↘ The Co-Managed Advantage
Our co-managed model provides access to all this expertise and more for a predictable monthly fee, allowing you to scale your capabilities up or down as projects and business needs change.
Ready to
transform your IT
from a headache
into a
competitive
advantage?
Don't let another day go by dealing with slow computers, unresponsive support, or the fear of a cyber attack. Join the 200+ businesses in St. Louis and Chicago that trust Computerease to power their success.
Schedule Your Discovery Call Now →Contact us today for a free, no-obligation Discovery Call. Let us show you what responsive, professional, and empathetic IT support looks like.
Frequently Asked Questions
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Do I have to sign a long-term contract?
We believe we should earn your business every day. While we offer agreements to ensure service continuity, we prioritize client satisfaction above locking you into rigid terms. Our high retention rate speaks for itself.
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What if we already have an IT guy?
That’s great! We love working with internal IT staff. Our Co-Managed IT services are designed specifically to support them, not replace them. We give them the tools, security, and backup they need to be heroes in your organization.
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How fast is your response time?
We pride ourselves on answering calls live. For urgent issues, our average response time is under 15 minutes. We resolve many issues on the very first call.
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Are you expensive?
We are cost-effective. Hiring a full-time, senior-level IT engineer can cost $80,000+ per year, plus benefits. Partnering with Computerease gives you access to an entire team of experts for a predictable monthly fee that is often less than the cost of one entry-level employee.
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Do you support remote workers?
Absolutely. We are experts in securing the modern hybrid workplace. We set up VPNs, secure home office networks, and provide cloud desktop solutions that allow your team to work securely from anywhere in the world.