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Computerease

Managed EDR Services & 24/7 Endpoint Threat Monitoring

Traditional or unmanaged antivirus can leave significant gaps in endpoint protection. Antivirus is designed primarily to identify known threats, while modern attacks increasingly use fileless techniques, legitimate system tools, and other methods that may not trigger a traditional signature-based alert. Managed EDR adds behavior-based detection and 24/7 expert monitoring, so suspicious activity can be investigated and contained instead of simply generating another alert. 

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Quick Answer

Computerease provides Managed Endpoint Detection and Response (EDR) for businesses in Missouri and Illinois, pairing enterprise EDR technology, including Microsoft Defender for Business and Huntress, with a 24/7/365 SOC team that investigates alerts and responds when something needs attention. Laptops, desktops, and servers are common entry points for cyberattacks, and EDR monitors behavior rather than relying only on known virus signatures, helping detect fileless malware, ransomware behavior, and other suspicious activity that traditional signature-based antivirus may miss.

Why Antivirus Alone Isn’t Enough

Traditional signature-based antivirus is primarily designed to recognize known malicious files. EDR goes further by continuously monitoring endpoint activity for suspicious behavior, giving security teams more information about what happened before, during, and after an alert. 

  • Traditional Antivirus: reactive, blocks known files, has no insight once a process is running, and is easy to bypass with fileless or zero-day techniques.
  • Endpoint Detection and Response (EDR): proactive, monitors behavior to catch suspicious activity as it happens, records system activity like a flight recorder, and lets analysts isolate a compromised device in real time.

Antivirus tries to keep attackers out. EDR assumes they might get in anyway and hunts for them continuously. But EDR software alone is just a tool, without expert management it is a flood of alerts with no one to interpret them.

What is Managed EDR and Why Do You Need It?

Managed Endpoint Detection and Response (EDR) combines powerful EDR technology with a 24/7 Security Operations Center (SOC) team. It’s the most effective way to protect your laptops, desktops, and servers—the endpoints where over 70% of successful breaches originate. 

Here’s why it’s essential for modern security: 

  • Comprehensive Threat Detection: Our service looks beyond malware signatures to identify the actual techniques, tactics, and procedures (TTPs) used by attackers. 
  • Real-Time Threat Response: When a threat is detected, our SOC analysts don’t just send an email. They can take immediate action, like isolating a compromised machine from the network to stop a ransomware attack from spreading. 
  • Proactive Threat Hunting: We don’t wait for alarms. Our CISSP-led SOC team actively hunts for advanced threats that may be hiding in your environment, looking for subtle indicators that automated systems might miss. 
  • Expert Analysis: An EDR tool can generate thousands of alerts. Our team acts as your expert filter, eliminating the noise of false positives and ensuring you only focus on what truly matters.

What’s Included

  • Fully Turnkey Deployment: we deploy the agent, tune the platform, and manage everything, you tell us what to protect and our SOC takes it from there.
  • Comprehensive Threat Detection: we look beyond malware signatures to the actual techniques and procedures attackers use.
  • Real-Time Threat Response: SOC analysts can isolate a compromised machine immediately to stop ransomware from spreading, not just send an alert email.
  • Proactive Threat Hunting: our CISSP-led SOC actively looks for threats hiding in your environment rather than waiting for an alarm.
  • Expert Alert Filtering: an EDR tool can generate thousands of alerts; our team filters the noise so you only hear about what actually matters.

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Why AI Makes Endpoint Detection and Response More Important

AI is not just changing the tools employees use. It is also giving attackers faster ways to create convincing phishing attempts, develop and modify malicious scripts, and automate parts of an attack once they gain access to a device.

Many modern attacks also rely on legitimate tools already installed on a computer, such as PowerShell, command-line utilities, browsers, scripts, and remote-access software. There may not always be an obviously malicious file for traditional antivirus to find.

That is where Managed EDR becomes especially important. EDR watches what is actually happening on the endpoint, looking for suspicious behavior rather than relying only on known malware signatures. And because the service is monitored by a 24/7 SOC, unusual activity can be investigated and a compromised device can be isolated when necessary.

As AI makes both business technology and cyberattacks more sophisticated, endpoint security has to keep up with how those tools are actually being used.

Managed EDR That Fits Your IT Environment 

For Small & Growing Businesses 

  • Turnkey Endpoint Security: deployment, monitoring, and response, all in one, no security specialist to hire.
  • Meets Cyber Insurance Requirements: many carriers now require EDR and 24/7 monitoring to issue or renew a policy.
  • Cost-Effective: a full 24/7 security team for less than the cost of a single part-time IT hire.
  • Leading Platforms: we manage Microsoft Defender for Business and Huntress, turning them from standalone tools into fully monitored solutions.

For Internal IT Teams & Co-Managed Environments 

  • Supplemental Security Staff: we handle 24/7 monitoring and Tier 1 triage, freeing your team for strategy and Tier 2/3 response.
  • Advanced Threat Hunting: our SOC extends your team’s capabilities with proactive hunting for hidden adversaries.
  • Managing Your Existing Tools: we can manage and monitor an existing Microsoft Defender for Endpoint deployment for maximum ROI.
  • Unified Hybrid Protection: endpoints protected the same whether they are in the office, at home, or on the road.

Our Process

  • Free Cyber Security & AI Risk Assessment: a no-obligation review of your current endpoint protection and gaps.
  • Deploy: we install and configure the EDR agent across every endpoint that needs protecting.
  • Tune: detection rules get tuned to your environment to cut false positives from day one.
  • Monitor & Respond: our SOC watches 24/7/365 and isolates compromised devices immediately when a threat is confirmed.
  • Review: coverage gets reassessed regularly as your device count and risk profile change.

Endpoint Protection That Scales With Your Fleet

The endpoint count that made sense for your business a year ago is rarely the same today. New hires, new devices, and a growing remote workforce all expand the number of endpoints that need protecting, and a coverage gap on even one unmanaged laptop is enough for an attacker to get a foothold.

We review your endpoint inventory and coverage on a regular basis, not just at initial deployment, so new devices get enrolled promptly instead of sitting unprotected until the next audit.

Industries We Serve

Healthcare

A compromised endpoint can expose ePHI directly. Our HIPAA-aligned endpoint monitoring supports the activity review and incident response requirements healthcare organizations must meet.
Accounting & Financial Industry

Accounting & Financial Services

Financial data on a compromised laptop is a direct liability. We protect the endpoints handling sensitive client and financial information.
Manufacturing-Industry-Graphic

Manufacturing

A lost production schedule or ERP database can stop a shop floor cold. We back up the systems your production line runs on.
Engineering & Construction Industry

Engineering & Construction

A new CAD platform or field connectivity rollout needs to work for the office and the job site at the same time. We scope projects around both from the start.
Legal Industry

Legal

A single compromised device can expose privileged client communications. We protect attorney and staff endpoints with the same rigor as the rest of your security program.
Small Business Industry

Small & Medium Business

A small business is as much a target as a large one, just without the budget for a dedicated security team. We make enterprise-grade endpoint protection accessible without that overhead.

Areas We Serve

Computerease deploys and monitors Managed EDR from four regional offices across Missouri and Illinois, giving your endpoints local, responsive coverage backed by our 24/7/365 SOC.

Our regional offices handle on-site endpoint deployment and hardware issues throughout our core service area, while our SOC monitors endpoints remotely for clients with devices anywhere in the country, including distributed and remote workforces.

Greater St. Louis Metro

Endpoint deployment and support for businesses throughout the bi-state St. Louis metro, including the Illinois Metro East.

Chicago & the Western Suburbs

Endpoint protection for businesses across Chicago and the western suburbs, from downtown offices to the I-88 corridor.

Central Illinois

EDR deployment and support for businesses throughout Central Illinois from our Springfield office.

Beyond our regional footprint, our SOC monitors endpoints for clients with multiple locations and remote employees nationwide, so a device is protected the same way whether it is down the hall or across the country.

Audit-Ready Compliance

  • PCI DSS: supports Requirement 5 (protecting systems from malicious software) and Requirement 10 (logging and monitoring access to cardholder data).
  • HIPAA: supports §164.308(a)(1)(ii)(D), information system activity review, with continuous endpoint monitoring and real-time isolation as part of incident response.
  • CMMC 2.0: supports Level 2 controls AU.L2-3.3.1 (audit records) and IR.L2-3.7.2 (incident-handling capability) with a detailed endpoint audit trail and an expert response team.

Computerease Managed EDR vs. Unmanaged Antivirus

 

Computerease Managed EDR

Unmanaged Antivirus

Detection method

Behavior-based, catches fileless and zero-day attacks

Signature-based, misses what it doesn’t recognize

Who’s watching

24/7/365 SOC investigates every alert

No one, alerts pile up unread

Response

Immediate isolation of compromised devices

None, infection spreads unchecked

Cyber insurance

Meets most carriers’ EDR requirements

Often does not qualify

Cost

Less than a part-time IT hire

Cheap upfront, expensive after a breach

What Real Endpoint Protection Means for Your Business

Managed EDR is not really about the software running quietly on every laptop. It is about a ransomware attempt getting stopped on one machine instead of spreading to every server on your network overnight.

Our goal is not just to detect threats. It is to make sure a clicked link on a Tuesday afternoon stays a minor, contained incident instead of becoming the reason your business is offline for a week.

Claim Your Free Cyber Security & AI Risk Assessment

A no-obligation review of your current endpoint protection and where the gaps are.

Claim Your Free Cyber Security & AI Risk Assessment

Questions Businesses Ask Us

Pricing is typically based on the number of endpoints you need protected, and is significantly more affordable than building an in-house 24/7 security team.

Yes. Automated attacks target vulnerabilities, not business size, and most cyber insurance policies now require EDR to issue or maintain coverage.

EDR detects ransomware behavior, like rapid file encryption or deletion of shadow copies, and lets our SOC terminate the process and isolate the machine before it spreads.

The EDR tool provides data; the SOC provides analysis. Analysts investigate alerts, filter false positives, hunt for hidden threats, and execute the response. An EDR tool without a SOC is just noise.

Yes. Microsoft Defender for Business or for Endpoint is a strong EDR platform, but it requires expert configuration and monitoring to reach its full protective capability.

Key Takeaway

  • Managed EDR watches endpoint behavior, not just known virus signatures, catching fileless and zero-day attacks traditional antivirus misses.
  • Fully turnkey: deployment, tuning, and 24/7/365 SOC monitoring, with real-time isolation of compromised devices.
  • Supports PCI DSS, HIPAA, and CMMC compliance, and helps meet cyber insurance requirements.
  • We manage Microsoft Defender for Business, Huntress, and existing Microsoft Defender for Endpoint deployments.
  • Serving businesses across Missouri and Illinois, including St. Louis, Chicago, Oak Brook, Springfield, Edwardsville, Belleville, Elk Grove Village, Naperville, Rosemont, and Clayton, with nationwide SOC coverage.