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8 Lessons Small Businesses Can Learn From Election Security

8 Lessons Small Businesses Can Learn From Election Security

We are all aware that the headlines are crazy these days, especially with the election coming up next month. Are our election systems safe from cyber criminals?  Are other countries going to hack into our systems and influence the elections? Politics aside, we wanted to take a look at the cyber security measures being taken to secure the election and what can be learned from them to protect small business. The purpose of this article is to discuss the Missouri state government’s cybersecurity strategy and how these strategies can be applied to the cybersecurity needs of your small business.  National, state, and local governments have invested millions into cybersecurity strategies developed by cybersecurity experts. These strategies offer important lessons for how to keep your small business protected from cyber threats. The state of Missouri’s election security website details eight strategies to maintain security including: No single point of access – each of the 116 election jurisdictions have their own voting system, making it more difficult for hackers to infiltrate Small Business Lesson #1: Don’t reuse passwords!  Many people use the same email address and password combination EVERYWHERE.  If a hacker gets that email and password combo, they have a ‘single point of access’ to your digital world.  Always make your passwords complex and NEVER reuse passwords.  Use a password manager (such as our Passportal) to securely create, store and manage complex passwords. Not connected to the internet – voting machines aren’t connected to the internet so they aren’t at risk of an internet-sourced cyberthreat Small Business Lesson #2: Any device that is connected to the internet is a vulnerability in your network and needs to be protected from cyberthreats. Voting machine paper trail – every single voting machine has a backup paper trail to audit the votes Small Business Lesson #3: You don’t need a paper backup of your important data in your business, but it’s best practice to have failsafe backups of your data easily accessible in case of any problems. Bipartisan counting of absentee ballots – a bipartisan team counts the absentee ballots Small Business Lesson #4: It’s very important to have more than one person overseeing your network’s security and critical business data. Your IT company should partner with you and your team to regularly do a comprehensive overview of ALL your cybersecurity protection measures. Never assume that it’s just “being taken care of!” Public testing of machines – all voting machines are publicly tested before and after election day Small Business Lesson #5: It’s critical to test and monitor the cybersecurity protections you have in place for your business. For example, a routine dark web scan can detect any of your business credentials that are compromised, allowing you to take measures to address vulnerabilities before a larger cyber incident occurs. Machines are locked and sealed – after being checked for accuracy, the voting machines are locked and sealed on election day to prevent any tampering Small Business Lesson #6: After your network security is configured with the cybersecurity solutions in place, it’s important to NOT make any changes without your IT support company’s knowledge. If one employee gets the admin credentials and decides to download a file or program, they could inadvertently infect the entire network with a malicious file. Your network and endpoints need to be secured and tamper proof! Second chance voting – Missouri requires all voting machines to give voters a 2nd chance to verify their ballot is marked correctly, giving them confidence and peace of mind Small Business Lesson #7: Your clients count on you to keep their personal and financial data secure, so taking the proactive measures to protect their information gives them reassurance and peace of mind. Results audited by LEA’s – all election results are audited by local election authorities (LEA’s) before any certifying results Small Business Lesson #8: Please, please, please do NOT rely on your friend’s kid who “knows a lot about computers” to take responsibility for the cybersecurity strategy for your business. Today’s cybersecurity threat landscape is continually changing and a cybersecurity-experienced IT professional needs to be involved in providing adequate protection for your business. The federal, state, and local governments rely on the professionals to keep the elections safe and your business should do the same. Bottom line? Be serious about protecting your business and implement a multi-layered cybersecurity strategy that is actively monitored and reviewed by a qualified, cybersecurity trained, IT professional. Also, develop and maintain cybersecurity best practices and systems to prevent your business from falling victim to a cyberattack. Federal, state, and local governments invest in technology to prevent election tampering and there are processes and safeguards in place to maintain the accuracy and integrity of election results. It’s critical for you to also take cybersecurity seriously for your business. Have questions or concerns about vulnerabilities in your business? I’m available to discuss any questions you have, just call my office at (314) 432-1661 and I’ll be happy to speak with you.

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New Business Phones From A Qualified St. Louis VoIP Provider

Advance Your Business With A New VoIP Business Phone System From A Qualified St. Louis VoIP Provider Changing phone systems is a huge undertaking! That is why many St. Louis area businesses still have traditional phone systems with high monthly bills.  The logistics and potential downtime involved with switching out a phone system for a business with 20 people can be is very complicated. Even switching out a traditional business phone system for a small business of only 6 people can be overwhelming for a St. Louis business owner looking to decrease their monthly costs. Why do St. Louis area businesses still have traditional phone systems? Also, there’s a certain amount of reliability and safety with the consistent performance of a wired telephone system. That reliability in service comes with the disadvantage of outdated technology and limited features. These limitations could mean that there are expensive monthly add-ons (like voicemail), a limited number of incoming call lines, and even limited caller ID.   The outstanding monthly costs of the traditional business phone service, plus the maintenance of the phone systems, mean that most businesses are searching for a St. Louis VoIP provider to help them transition to a new business phone system. Advanced Business VoIP Phone System Features The latest features available on VoIP business phone systems are flexible enough to help your business adapt to every business working environment, especially remote work! All these features are available at a reduced monthly cost compared to your traditional business phone system. Accurate caller ID with full name identification Call transfer with custom hold messaging/music Standard voicemail and voicemail to email Unlimited toll-free numbers Find me/Follow me feature DID’s E911 Voice, text, and fax, across any device and any location Business messaging feature that allows you to text customers and clients Access to an integrated app marketplace for on-demand new features These advanced features are meant to scale up easily with your business and work wherever your team is working.  Don’t let the antiquated components of your traditional business phone system hold you back! How do you choose the best St. Louis VoIP provider to help make the transition? So, you’re ready to move your St. Louis business to a VoIP business phone system. Which phone system do you choose? More importantly, which VoIP phone provider do you choose? Option #1: You can buy a phone system directly from a VoIP phone company, but then you’re limited to only their phone system. Will they be able to handle hooking your new phone system up to your existing network? Option #2: Or, you can choose a St. Louis VoIP provider with multiple VoIP phone systems to choose from, and they can recommend the best phones for your business.   Best of all, a VoIP phone provider like Computerease, which is an IT company, can make your VoIP phone system work with your existing network efficiently. No problems, no hassle. A single vendor to handle all your devices connected to the internet. Get the advanced functionality, decreased monthly expenses, and one person to call if something goes wrong (which it won’t with your awesome new VoIP phone system). Ready to get rid of your old business phone system? Give Computerease a call at (314) 310-1566 (MO) or (618) 205-6839 (IL), and we will review all your VoIP phone system options to help save you money and gaining advanced calling features.

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Prepare NOW for a permanently altered business landscape

I recently participated in a video panel discussion titled, Advice from IT Company Owners on How to Keep Your Business Running and Productive During Uncertain Times. The final question of this panel discussion was the following: What encouragement can you offer your fellow small business owners? Here’s the video of my response. https://youtu.be/2vO6gZI72lM Also, here’s a summary of what I shared in the above video. Prepare and get ready NOW for the permanently altered business landscape Embrace the change. There is going to be a significant change in how business is done moving forward after this pandemic settles down. In the next few years, both technology and society will change dramatically. Things that people previously resisted were suddenly brought to the forefront. In addition to the permanent changes that have already taken place, and the additional changes we are facing imminently in our future, there is also light at the end of the tunnel. We’re in the thick of it right now, and it seems like it will never end. It will end, eventually, so we just have to get through and find creative ways to make it out the other side. In the meantime, we can prepare and get ready NOW for the permanently altered business landscape. There’s a saying that firemen don’t prepare to fight a fire when the fire starts. They spend all of their time off and all of their downtime training, getting ready, making sure all of their equipment is ready and waiting to be used. They’re got all of their tools and everything else ready to go. When the fire happens, they’re ready. So, right now, in your business, you have time. We have to be like the firemen and have out tools nice and neatly placed where they need to be. Have our business ready to go. When the economy gets unleashed again, when this pandemic is over, we’re all going to be ready to go.

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Engaging Your Team: How IT Support Improves Your Remote Meetings

Engaging Your Team: How IT Support Improves Your Remote Meetings

We’re often asked, “How can we have a remote meeting?” As an IT Support company, our top priority is always ensuring your tech needs are running smoothly. Through the rapid flurry of companies swiftly restructuring to a digital office scape, it becomes crucial in optimizing your communication skills. A remote work meeting in a virtual medium can greatly benefit your business. The Computerease team knows how incredibly important a virtual work meeting can be for business continuity. We have been strategizing with our community to provide you the means for your regularly scheduled office meetings to be safely arranged in a digital work environment. Where to Start Your Virtual Meetings It can be difficult in assessing the multiple remote conference tools. The choices can lead to wasting precious time comparing what is best for your team. While our team uses Zoom, Google Hangouts, & Microsoft Teams, here are some other notable platforms to hold your virtual meetings: Zoom Google Hangouts GoToMeetings Slack Office365: Skype for Business Microsoft Teams Strengthening & Building Your Team One of the benefits to having a virtual meeting is the chance for developing your team building skills. It’s an important time for businesses that hasn’t regularly explored the realm of remote conferencing. For a small business owner this may be a challenge. Follow this guide for a successful virtual meeting. Your Local IT Support Company Is Here to Help Sometimes connectivity issues can arise. Maybe you’re not quite sure which program to utilize that best suits your needs. Don’t worry. You can reach us at (314) 432-1661 (MO) or (618) 346-8324 (IL) and we will walk you through every step. We’re here to help you

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