Chicago: 312-554-7550
St. Louis : 314-432-1661
Metro East IL : 618-346-8324
Central IL : 217-528-0500
Computerease offers flexible Co-Managed IT and Cybersecurity services designed to act as a seamless extension of your internal IT team. We provide the specialized skills, project bandwidth, and 24/7 security oversight you need to enhance your capabilities, reduce risk, and make your internal IT department a strategic powerhouse.
Your internal IT team holds invaluable institutional knowledge. They understand your business workflows, your company culture, and your people better than anyone. But even the most talented IT departments are stretched thin. They’re juggling daily support tickets, critical infrastructure maintenance, long-term strategic projects, and a constantly evolving cybersecurity landscape. It’s an impossible balancing act.
This is where many organizations believe they have only two choices: burn out their internal team or replace them with a fully outsourced provider.
Co-Managed IT is not about replacement; it’s about reinforcement. Our model is built on partnership. You maintain full control over your IT strategy and day-to-day priorities. We provide the supplemental resources, specialized expertise, and operational support to fill the gaps, allowing your team to focus on high-impact initiatives that drive business growth.
Our services are tailored for organizations with established internal IT teams (from a single IT manager to a department of 10+) who are facing common growth challenges:
Your team is buried in reactive support tickets, leaving no time for strategic projects.
You lack reliable support during employee PTO, after-hours, or on weekends, leaving your business exposed.
You need specialized expertise for a specific project (like a cloud migration or security audit) but can't justify a full-time hire.
Your team lacks the time, tools, or specific CISSP-level expertise to manage advanced cybersecurity threats and compliance mandates effectively.
Critical IT initiatives are constantly delayed due to a lack of bandwidth.
If these challenges sound familiar, a co-managed partnership is the strategic solution to unlock your IT department's full potential.
We don’t believe in a one-size-fits-all approach. Our Co-Managed IT and Cybersecurity services are modular, allowing you to select the exact level of support your business requires. We become a seamless extension of your team, integrating with your existing tools and processes or providing tools and process where yours are lacking.
Free your internal experts from the constant stream of password resets and basic troubleshooting. We can provide tiered support that complements your team perfectly.
During peak hours or busy seasons, our helpdesk can absorb the ticket overflow, ensuring your end-users receive prompt support while your team focuses on priorities.
Stop stretching your IT staff thin with on-call rotations. Our 24/7/365 helpdesk provides round-the-clock support, ensuring your business is covered no matter the time of day.
Let us handle the initial triage of all support tickets. We resolve what we can and escalate more complex issues to your internal team with detailed notes, saving them valuable time.
Leverage our deep bench of certified engineers and project managers to accelerate your IT initiatives. We can lead a project from start to finish or provide the specific skills needed to assist your team.
We ensure a smooth, secure, and efficient transition to the cloud, handling everything from planning and data migration to post-launch support.
Whether it's a server refresh, network overhaul, VoIP rollout or SD-WAN deployment, we provide the expertise to design and implement a modern, resilient infrastructure.
We manage the complex logistics of IT relocation and new office build-outs, ensuring seamless connectivity from day one. Our nationwide reach provides onsite resources in major US cities, perfect for companies expanding their footprint.
Cybersecurity is a full-time job that requires specialized tools and expertise. Our CISSP-led security team provides the advanced capabilities needed to protect your organization without the cost of building an internal Security Operations Center (SOC).
Our enterprise-grade SOC acts as your round-the-clock security watchdog. We monitor your network, endpoints, and cloud environments for threats, investigate alerts, and provide actionable remediation guidance. This is a level of oversight that smaller MSPs with limited resources cannot match.
Gain executive-level security leadership without the executive salary. Our vCSO services help you develop a strategic security roadmap, build a robust cybersecurity program, manage risk, and communicate effectively with your board and leadership team.
Navigating compliance is complex. We are your CMMC compliance partner, guiding you through the certification process. We assist with SOC 2 readiness and ensure HIPAA technical controls are in place for healthcare organizations. We provide the evidence, policies, and reports needed to pass audits with confidence.
In a co-managed model, cybersecurity is where a partnership truly shines. Many internal IT teams are brilliant generalists but may lack the niche, up-to-the-minute expertise of a dedicated security professional. Our CISSP-led team doesn’t just install software; we provide strategic guidance.
Partnering with us for security means your internal IT team is freed from the immense pressure of being solely responsible for your organization's defense, allowing them to collaborate with us and focus on user productivity and business applications.
We combine broad market experience with deep industry-specific knowledge, providing targeted co-managed IT solutions for businesses in St. Louis, Chicago, Springfield, Decatur, and Peoria.
Internal IT teams at hospitals and clinics are tasked with ensuring EHR uptime, managing medical devices, and supporting clinicians. We augment these teams by providing HIPAA-compliant 24/7 helpdesk support, managing the security of patient data (ePHI), and assisting with the technical requirements for passing HIPAA audits.
For manufacturers in Central Illinois and beyond, downtime on the plant floor is not an option. Your internal team keeps the ERP and production systems running. We partner with them to provide 24/7 infrastructure monitoring, manage robust backup and disaster recovery solutions to protect against supply chain disruption, and secure the growing number of IoT devices on your network.
Accounting and financial advisory firms in Chicago and St. Louis handle highly sensitive client data. Their IT teams are focused on supporting financial applications and end-users. We act as their co-managed cybersecurity partner, providing SOC monitoring, FINRA/SEC compliance support, and advanced threat protection to safeguard their reputation and prevent costly data breaches.
We designed our co-managed framework to eliminate turf wars and create a harmonious, effective partnership. Your team always stays in the driver’s seat.
Final say on IT priorities, budget, and direction.
Deep support for your proprietary systems.
Onsite support and direct interaction with leadership.
Managing the day-to-day IT needs of your organization.
Project management, vendor coordination, and extra hands for major initiatives.
24/7 monitoring and maintenance of servers, networks, and cloud platforms.
Handling ticket overflow, after-hours coverage, and complex technical issues.
CISSP-led strategy, vCSO guidance, SOC monitoring, and audit support.
This is a starting point. During our onboarding process, we work with your IT leadership to customize this model, ensuring roles are clearly defined and align perfectly with your team's strengths and your business's goals. We can integrate with your existing ticketing system (PSA) and documentation tools or provide our own enterprise-grade platforms.
Hiring for specialized IT skills is expensive and time-consuming. Building an internal 24/7 SOC is often financially unfeasible for most organizations. A co-managed partnership gives you immediate access to a deep bench of talent on a flexible, operational expense basis.
$120,000+
$130,000+
$140,000+
$1,000,000+ annually
Our co-managed model provides access to all this expertise and more for a predictable monthly fee, allowing you to scale your capabilities up or down as projects and business needs change.
Are you completely fed up with chronic computer problems and escalating IT costs? Do you worry that your backups and IT security are lacking? Do you have a sneaking suspicion that your current IT guy doesn’t have a handle on things? Our free, 57 point IT Assessment will reveal and show you how to eliminate all your IT problems and never pay for unnecessary IT expenses again.
Absolutely not. Our model is designed to support, strengthen, and empower your existing team. We work in partnership, not as a replacement. Your team retains control and gets the credit for an improved IT function.
No. We’re designed to integrate seamlessly with your existing tools and processes. We can work within your current ticketing system, documentation platform, and other IT management tools. If you need enhanced tools, we can provide our enterprise-grade platforms, but the choice is always yours.
Our onboarding process begins with a comprehensive discovery phase where we meet with your IT leadership to understand your environment, challenges, and goals. We then work collaboratively to define roles and responsibilities, integrate with your existing systems, and establish communication protocols. The entire process is designed to be smooth and non-disruptive, typically taking 2-4 weeks depending on the scope of services.
Cybersecurity insurance providers increasingly require organizations to demonstrate robust security controls and monitoring. Our 24/7 SOC monitoring, CISSP-led security program, and compliance support provide the documented evidence insurers require. We help you implement the technical controls, maintain audit logs, and provide the reports needed to secure better insurance rates and pass carrier audits.
Absolutely. While we’re headquartered in the Midwest with a strong presence in St. Louis, Chicago, Springfield, Decatur, and Peoria, our nationwide reach provides onsite resources in major US cities across the country. For remote locations, our 24/7 helpdesk and remote support capabilities ensure your team receives consistent, high-quality support regardless of location.
A Virtual Chief Security Officer (vCSO) provides executive-level security leadership without the executive salary. Our vCSO services include developing your strategic security roadmap, building a comprehensive cybersecurity program, conducting risk assessments, managing vendor security relationships, ensuring compliance with regulations, and communicating security status and needs to your board and executive leadership. It’s like having a seasoned CISO on staff, but at a fraction of the cost.
Stop letting your internal IT team drown in reactive tasks. Empower them with the partnership, tools, and expertise they need to become a true strategic asset for your organization.
Schedule a free, no-obligation IT assessment with our team. We will conduct a high-level review of your current environment, discuss your challenges and goals, and demonstrate how a co-managed partnership can be tailored to make your IT team—and your entire business—more successful.